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Customer reviews

Rating 4.8 out of 5 stars with 1288 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,288 reviews
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about as a good deal you can get at best buy.id recommend it for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing my products are covered. It was a great price. I highly recommend the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service, great company, alway

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service, great company, always recommend best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23 ultra!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone, fold 3 repair cost at $500 so felt money better spent on new phone and omg soo much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Best thing to do all year. 2nd time dojng so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant pass up on any option to get more protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldnt buy a second time..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover lost snd stolen items.. which, personally, if im paying another few hundred on top of my bill.. id hope for some decent coverage.. no. As a matter of fact, the coverage is little more than what samsung already offers you at the time of purchase.. i domt even know what the deduction fees are, but they better be pretty kick ash* for doing very little else for me. Oh and did i mention you have to visit a store to use this coverage?? Yeah, i was on kodiak island.. so.. things you should know, i guess..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for peace of mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always uncertain about purchasing protection, but it is worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage worth the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is much better than previously having to get coverage on each individual item. If you shop here often, it's a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know my investment is covered for repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my devices love the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those needing "Note" like capabilities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was disappointed that Samsung stopped the Note line, the Ultra provides all the same functionality that I need, just at a higher price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY GOOD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone was clean and worked very well. I LIKED it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very cool. I like how I don't need to purchase protection and get discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your products. You dont want to take any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Office in the palm of my hands

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. Has so many features. Picture perfect picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Best phone I had ever. Great tool for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost for the perks and savings that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great Great great Great great Great great Great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Samsung phones and this one doesn't disappoint. They get better and better. Also being able to buy phones from best buy makes it easier.

    I would recommend this to a friend