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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1199 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,199 reviews
  • Rated 4 out of 5 stars

    Must buy monthly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have monthly plan , if you break or lost your phone you save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 month protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case and free if you have the best buy total tech membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung I purchased it’s awesome..the phone is fast as when i frist opened it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safe updates for phone security not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but not able to complete updates on cell 5g at and t service or hard wire. My wireless was compromised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allah Allah knows , I'm theeee winner insha Allah

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value for your money. Great protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs improvements because many people prefer ther original coverage on there products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yesssir

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you cannot afford to replace the item if it breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S22 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery Time on pre-order, also went into store to ask question about product and customer service was good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.V. WARRANTY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T USED IT YET SO CANNOT SAY IF ITS A GOOD OR BAD DEAL..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great store to purchase from, the staff was very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eff bb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scammed into believing the price I paid was for two years not one year they're liars! This is why they're going under soon anyways

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its total tech. You cant really beat it due to the free two months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Plan but can be better with lower service fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good plan except that if it has lower service fee then it is very good one.that is only drawback i see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would feel extremely comfortable sharing with friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S22Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and exceptional customer service and the representative went out of there way to help us out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection for my note 20 ultra 5g. It covers crack screen, i believe water damage and malfunction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in marketplace i love it in a while

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's exactly what you'd think it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm iffy on if this is necessary, and it's an annual cost, so I'll never be prepared for it to come out of the account. I am not a frequent best buy customer, but if i make any bigger purchases it pays for itself pretty quick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Since I always got my phone on me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase it on major purchases. It has saved me twice now which is why I keep purchasing it.

    I would recommend this to a friend