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Customer reviews

Rating 4.8 out of 5 stars with 1236 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,236 reviews
  • Rated 4 out of 5 stars

    Total members protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have to use it yet, but I think it is something that I should have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan it covers everything you purchase without having to buy a warranty on each individual product...very cost worthy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was highly recommended by my guy Lane and he gave me all the highlights on this and i was sold on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cover everything you buy, and multiple discounts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my new phone it fast and the battery lasts forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone I enjoyed I recommended to anybody. I enjoy mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, free if you have the membership............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad needs Tech training

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay yearly for the geek squad support however they’ve yet to help me with the problem. I’ve spent hours and hours at the geek squad counter, trying to get them to help me with several problems. However, ultimately, I end up doing the research, asking ChatGPT and figuring it out on my own. I don’t believe that their so-called geek squad has much training. A lot of them were . I don’t believe that they’re so-called geek squad has much training. A lot of them are young and don’t have the know of how to fix computers, or cell phones, and basically just try to research it while you’re there and I could’ve done that at home instead of wasting my time driving down to the store. The only thing that I found that is helpful is when something is actually broken and they can give you a new product or a refund, but the service support is lacking. Much technical knowledge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung products. Unlocked phone very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in perfect condidtion. East purchase. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful,but pricey.Insurance necessary on 2 yr old phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is worth it, especially for a phone. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a peace of mind having this protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team explained in detail the protection plan and have used it in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, an amazing item. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy monthly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have monthly plan , if you break or lost your phone you save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 month protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case and free if you have the best buy total tech membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung I purchased it’s awesome..the phone is fast as when i frist opened it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safe updates for phone security not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but not able to complete updates on cell 5g at and t service or hard wire. My wireless was compromised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S22 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery Time on pre-order, also went into store to ask question about product and customer service was good as well.

    I would recommend this to a friend