Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1200 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,200 reviews
  • Rated 2 out of 5 stars

    Not that great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this you had better mark your calendar. Because for sure, you will have a problem the day after this protection protection plan ends and you will be out of luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total teck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Company is all really good especially the totel teck BUT YOUR REWARDS PROGRAM GIVES YA A BAD EXPERIENCE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't leave the store with out protection - being exposed to problems later will cost more than the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get free with total tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with total tech memberships. Saved $500 this year in apple care and extended warrantyz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a member of the Geek Squad plan, it has been very convenient and helpful whenever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone about 2 weeks ago, much better than other phones. It takes amazing pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Main reason I purchased from Best Buy instead of from my phone carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is always a great option to add to your device to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone!! I love all notes however this one is by far my favorite!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and that time the worker helped me to get my nw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Phones are expensive. Protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need this but i do like having it. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly desirable add on to my phone purchase, reasonable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aways get the protection plan on anything i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persons received love it, we recommend, good quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse process ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The result is that Im In apuerto Rico and they still charged my card for the Product that got returned, I will not renew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy is stooping very low to generate revenue.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the cashier don't tell you after they take your $200 is that the warranty is only applicable if you purchsse an iPhone. I feel as though i wss scammed by bestbuy. They will literally not touch the $1.ĵ200.00 android phone that I purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 out of 5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years only 2 of the 5 phones receive connection the way that they should. Refurbished replacements never work either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store and over the phone for customer service, they're unable to fix my new phone it's at $1,000 phone, I very much regret purchasing it from here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a scam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a scam. I review for a "chance at winning $400" so that's what I'm doing

    No, I would not recommend this to a friend