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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1196 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,196 reviews
  • Rated 5 out of 5 stars

    Best Buy is your best choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing to have protection like that sounds super good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Total Tech for several years. Best buy Protection is included and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a big help to me especially in problem solving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great that if the product is damaged by accident, they will cover the product repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many Samsung phone. Never seen the phone like this before it look cool and AI is better than iPhone and I’m also the fan of iPhone too but Galaxy s 25 ultra is faster than iPhone. I don’t know another people they Samsung for me I like watching streaming the color is very awesome to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complacido

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying here has been a great choice, honestly all the products are of excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total GET IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and get my trade in started as well! My best buy total is also 1000% worth every penny. A week before doing the trade in for the 7 i cracked my phone at work and geek squad handled it all and fixed it for me easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is always a good idea to have it. the phone works perfectly but accidents could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very hard on my phone...it's nice to know that I have decent protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The honor what you're supposed to get. I had a $90 phone case break and they fully refunded it but the process did take a few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been protected by the Geek Squad for the past 12 years, and this investment has paid off in service, repairs, and replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so great to have this Best Buy Total Tech membership. Everything you buy is warrantied and they will help you with data transfers, set up with your electronics, Etc. It makes life so easy. I'm really happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally! An amazing "Smart" Flip Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! I have been dreaming of a "smart" flip phone for years and Samsung finally has one that has better specs than my Note 10. I can fit it in my pocket -hooray. The camera gives beautiful photos even though its not the most sophisticated camera out there. I LOVE the outer screen and it keeps me from over-using my phone and can do things quickly and customize the widgets with Good Lock app. I am so excited to see how this phone wears over time and with Geek Squad protection, I am covered. I don't think I will ever go back to a flat phone and look forward to the upgrade to the flip 6 this summer. Thanks to buying so much with Best Buy I used my gift cards and an open box item to get this phone for only a few hundred - also winning! Super happy customer with Best Buy and Samsung, I hope you give this phone a chance and enjoy it as much as I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product end BEST BUY STORE TO SHOP THEY HAVE JUST ABOUT EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Total Protection. It definitely gives me a piece of mind for all of our purchases...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan saves me time and money for all my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great never had an issue with returning a product that may need work. If replacement is needed they will replace orbgive you a refund for what you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good protection plan. Havent needed it for any major electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Fold 7 Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Best buy and there is no better place to buy an expensive phone such as the Samsung Galaxy Fold 7. All my purchases are protected, again, another great filling when spending that amount of money. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a ten out of ten for me with Best Buy all the time

    I would recommend this to a friend
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