Customer Ratings & Reviews

The first 3 gaming pcs i bought would either not even start up properly or they worked for a day or 2 and crashed. We were able to bring them back over and over untill we got the one we have now that works. It was Frustrating but if something goes wrong with this one it will be covered.

A winner a great upgrade from my last phone if you have a older Samsung phone stop cheating yourself

After switch with android from apple see lot of changes and standard and features on android.

Good if you have new appliances or a new tv. I have alomost alway been a member. Everyone is helpful.they offer discounted deliverys and instaltions too.

It is a good insurance, that's why the payment guarantees you replacement of almost everything if it gets damaged I'm happy that's why

This is super helpful in the rare case something goes wrong. They will do their best to help you

I have used many Samsung phone. Never seen the phone like this before it look cool and AI is better than iPhone and I’m also the fan of iPhone too but Galaxy s 25 ultra is faster than iPhone. I don’t know another people they Samsung for me I like watching streaming the color is very awesome to me.

Very good delivery, phone came and price was good as long you pay no interest for 24 months.

Easy to order and get my trade in started as well! My best buy total is also 1000% worth every penny. A week before doing the trade in for the 7 i cracked my phone at work and geek squad handled it all and fixed it for me easily!

Bestbuy protection is perfect no need to worry about damaging your phone or any item in particular because Bestbuy got your back!

Best thing you can buy if you get a lot of electronics from best buy

Gives me peace of mind to know im protected incase anything happens

It is so great to have this Best Buy Total Tech membership. Everything you buy is warrantied and they will help you with data transfers, set up with your electronics, Etc. It makes life so easy. I'm really happy I have it.

Love affing the extra coverage to all of my purchases.

Have had Total Tech for several years. Best buy Protection is included and appreciated.

When buying high priced items you always want to save money but getting insurance for certain items is key. When I buy new phones over $1,000 I get the as a value add. You never think about insurance until you need it.. When my wife last new phone broke and we didn't get the insurance that really hurt... It won't happen again.

The protecting plan is a great thing to have. I suggest that to anyone.

I am a big fan of Best buy and there is no better place to buy an expensive phone such as the Samsung Galaxy Fold 7. All my purchases are protected, again, another great filling when spending that amount of money. Thank you

I upgraded from Samsung Note 20 Ultra to this Samsung S23 Ultra. I told myself before that without the Note series, I will never go back to Samsung again but alas, it seems that the s23 ultra is like a combination of S and Note series. The unlocked version is the best version besides Bestbuy offers 24 months to pay. The phone is fast and responsive specially the finger print reader. Unlike my previous phone that is hit or miss. The camera of the s23 ultra is much better in low light and more stable in every scenario, though dslr, mirrorless cameras are better. Aside from these attributes to this phone, the software and future proof upgrades are welcomed incentives. I'm a T-mobile subscriber so I can maximize the potential in terms of speed and unlimited data and also hotspot for this device. A lot of great features too which I can take advantage of The color of the screen is bright and it's good when I'm under the sun. Overall, it's a worthy upgrade.

I have been protected by the Geek Squad for the past 12 years, and this investment has paid off in service, repairs, and replacement items.