Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1200 reviews
(1,200 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not a winner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really one of my top three worst ...and i buy a new Samsung every year
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy protection is garbage would not recommend it
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sell me membership without selling a product. Do not help you at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
A meh arrangement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I woukd outright buy GS on mobile anymore. $200 to service outright on most phones. Doesn't do that with TV or computers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad customer service.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy lost phone. Never arrjved had to fight to get refund and kube released for almost a month.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big hassle no coverage, made a fool of me, was told we have coverage then no we don't
No, I would not recommend this to a friendRated 1 out of 5 stars
This is not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only if you continue to pay for the service plan and it isn't worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good protection. Didn't cover what they told me it would!
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used it so i would know how it was dont recommended
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars My phone broke and they disnt want to replace it
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the opportunity to use this either....
No, I would not recommend this to a friendRated 1 out of 5 stars
Does Not Cover Accidental Damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Waste of money. Does not cover Accidental Damage
No, I would not recommend this to a friendRated 1 out of 5 stars
WORST BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't honor the warranty, buy somewhere else.... WORST-BUY
No, I would not recommend this to a friendRated 2 out of 5 stars
Not recommend it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. For the only thing I needed they did not offer it. Like pick up of my TV to get it repair.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Best Buy protection. They have always taken care of me when I have had a problem with a product.
I would recommend this to a friendRated 5 out of 5 stars
Amazing experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.King from the Geek squad helped mw with this purchase and explained everything perfectly. In fact the whole best buy team is amazing at this location.
I would recommend this to a friendRated 5 out of 5 stars
Its real spiffy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You gotta have it.. its spiffy and versatile as always
I would recommend this to a friendRated 5 out of 5 stars
Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great and worked great would highly recommend .
I would recommend this to a friendRated 5 out of 5 stars
Warranty Plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this age I would not purchase any electronics without a warranty plan. Thank you Best Buy.
I would recommend this to a friendRated 3 out of 5 stars
will use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.greek squad is great when you are able to usr them.
I would recommend this to a friend