Customer Ratings & Reviews

Its excellent service that's gives me peace of mind.

Buying here has been a great choice, honestly all the products are of excellent quality

Geek squad has been a big help to me especially in problem solving

is always a good idea to have it. the phone works perfectly but accidents could happen

I love my Best Buy Total Protection. It definitely gives me a piece of mind for all of our purchases...

This guys help me a lot my old phone was full whit garbage and they help me to clean it and tranfers my old information to my new phone

Must get great value never hurts to have because you never know when you might need it

I'm very hard on my phone...it's nice to know that I have decent protection

-The transition from old phone to new phone was seamless. Easies process ever! -Impress with the AI on this phone. Still learning, how to interact and take most benefits of it. -Beautiful aesthetics of Pixel, love the Hazel color. -The camera's improvement are most noticeable. -Display resolution and speaker sound, I do not notice improvement from Pixel 7 Pro. -I had stupid issues with some of the personal choices on Display, security, battery saver, and the google photo application. Those settings didn't transfer. -The phone software did a lot of out dates and not all at once, very annoying (but this is an ongoing complain on how disorganized Google is).

Best buys protection plan is easily the best ive heard of, especially for phones and mobile devices. If youre going to be incredibly careful with your electronics, maybe you dont need it, but im someone whos professions consist of plant/factory maintenence and welding, so even keeping my phone in my pocket sometiems puts it through much worse abuse than most people's. Its nice to know if a hot piece of splatter or slag melts through my pocket and ruins my phone, i can just go in and get a replacement. Thats more than worth the cost of the plan to me. And whats even better, they only use the plan if they have to. I had a pair of galaxy buds stop working out of nowhere, and they managed to get them replaced under the warranty instead of having to use any of my alloted replacements from the plan.

Great product end BEST BUY STORE TO SHOP THEY HAVE JUST ABOUT EVERYTHING

Its a good protection plan. Havent needed it for any major electronic device.

As usual, Samsung hit it out the park. My best experience with Samsung to date. Right out of the box, I powered it up and bam, works! The features are awesome. The camera makes pics and videos pop off the screen. I look forward to discovering all that I can do with this magnificent phone and its AI features, the power of a computer in the palm of your hand. I highly recommend this phone.

This protection plan saves me time and money for all my products!

Great upgrade in the pixel line up. They really fixed the camera color issue from the 9.

In addition to my apple insurance this covers all the other hiccups the other wont.

The honor what you're supposed to get. I had a $90 phone case break and they fully refunded it but the process did take a few minutes

I feel better having Geek Squad. If something with my phone comes up and can make an appointment to have them look at it and help me out.

Having the protection is a must. You never know when your stuff will break.

Always a ten out of ten for me with Best Buy all the time