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Customer reviews

Rating 4.8 out of 5 stars with 1227 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,227 reviews
  • Rated 5 out of 5 stars

    Love the protection. Electronics need all around k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to know and comforting to know i am protected. Its right up my alley. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad package is very good program. I think it is good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. I love that they answer you kindly and answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy protection, and it has payed off multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 10 Pro XL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and signed up the Best Buy credit card the day I ordered the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality like always from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, the quality Samsung always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may need it one day so is better to have buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad for all my electronics is the best thing I have ever done. Saves me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than going to Phone Carriers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple issues dealing phone carriers when it comes to repairr to my phone. Even when i have a full protection plan on the phone then get shafted out of my money. Best Buy cut straight to the point and see either they can fix it or refund. I had nothing but positive reactions dealing Best Buy for XBox & PS5 controllers, grooming products, etc. Thank You Bestbuy for this deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assisted with new devices for data transfer. Quick no issues. One issue with new phone and they helped troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a fabulous piece of mind!! There's no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s25 ultra is by far the best phone out. I'm leaving the Google family of phones because of the constant freezing and Google assistant is not nearly as good as bixby. I have bought all my upgrade through best buy to take advantage of total tech protection as well as the special offers they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection deal is very good for phone. It is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there for me anything that I have bought from Best Buy the geeks squad stands behind thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You feel so secure when you have the protection from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trapped phone data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad retrieved my broken phones data and gallery..were Tmobile couldnt do...very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Pal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to keep up with protection for our products. Satisfied for many years. Would recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services arthe store was great. Assoicate answer all my question and helpful making final decision on what to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability Unleashed : Monthly BestBuy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently enrolled in the Monthly Best Buy Protection plan, and I must say, I am genuinely content with the service. Best Buy has yet again proven why they're a leader in customer care. The peace of mind that comes with knowing my purchases are safeguarded for up to 24 months is invaluable. The flexibility of a monthly plan aligns perfectly with my needs, ensuring consistent coverage without any hassle. Kudos to Best Buy for delivering a protection service that truly lives up to its promise—I can confidently say my tech investments are in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Toatal Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money i ever spent. Dropped my phone 1 week after purchase and broke it. So happy i bought the protection plan. Best Buy was great and replaced my phone no questions asked!

    I would recommend this to a friend