Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1288 reviews
(1,288 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
The Complete Package in a Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Samsung hit it out the park. My best experience with Samsung to date. Right out of the box, I powered it up and bam, works! The features are awesome. The camera makes pics and videos pop off the screen. I look forward to discovering all that I can do with this magnificent phone and its AI features, the power of a computer in the palm of your hand. I highly recommend this phone.
I would recommend this to a friendRated 5 out of 5 stars
Miney saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super convienient if you shop at best buy often. Its worth the money.
I would recommend this to a friendRated 5 out of 5 stars
Very good insurance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good insurance, that's why the payment guarantees you replacement of almost everything if it gets damaged I'm happy that's why
I would recommend this to a friendRated 5 out of 5 stars
Good price , good benefits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The included protection plan on the Best Buy membership is all you need
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan its good option if you buy constantly products, your products are protect for a long time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living remote. This is an easy way to get technical help with our computer.
I would recommend this to a friendRated 5 out of 5 stars
Great added protection.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any major purchases. This has been a life saver.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy S25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Buy protection in case of any accident to the equipment.
I would recommend this to a friendRated 5 out of 5 stars
Always Best Buy is only from Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of Mind when you buy from Best Buy. Reliable and consistent experience.
I would recommend this to a friendRated 5 out of 5 stars
Great service and protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and protection for all my devices. Works when you need it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great never had an issue with returning a product that may need work. If replacement is needed they will replace orbgive you a refund for what you paid.
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A winner a great upgrade from my last phone if you have a older Samsung phone stop cheating yourself
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy protection is perfect no need to worry about damaging your phone or any item in particular because Bestbuy got your back!
I would recommend this to a friendRated 5 out of 5 stars
Total Tech is totally worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value is worth the investment. I will always recimmend Total Tech
I would recommend this to a friendRated 5 out of 5 stars
Totally way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had protection for years and do not regret it at all
I would recommend this to a friendRated 5 out of 5 stars
Cellphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After switch with android from apple see lot of changes and standard and features on android.
I would recommend this to a friendRated 5 out of 5 stars
Better than going to Phone Carriers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had multiple issues dealing phone carriers when it comes to repairr to my phone. Even when i have a full protection plan on the phone then get shafted out of my money. Best Buy cut straight to the point and see either they can fix it or refund. I had nothing but positive reactions dealing Best Buy for XBox & PS5 controllers, grooming products, etc. Thank You Bestbuy for this deal.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Phone Insurance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is good as can use my phone with my pf being ensured no worries.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is super helpful in the rare case something goes wrong. They will do their best to help you
I would recommend this to a friendRated 5 out of 5 stars
Very Dependable!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves Bestbuy, and we love Bestbuy Total member benefits they offer.
I would recommend this to a friend