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Customer reviews

Rating 4.8 out of 5 stars with 1288 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,288 reviews
  • Rated 5 out of 5 stars

    The Complete Package in a Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Samsung hit it out the park. My best experience with Samsung to date. Right out of the box, I powered it up and bam, works! The features are awesome. The camera makes pics and videos pop off the screen. I look forward to discovering all that I can do with this magnificent phone and its AI features, the power of a computer in the palm of your hand. I highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miney saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convienient if you shop at best buy often. Its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good insurance, that's why the payment guarantees you replacement of almost everything if it gets damaged I'm happy that's why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price , good benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included protection plan on the Best Buy membership is all you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan its good option if you buy constantly products, your products are protect for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living remote. This is an easy way to get technical help with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any major purchases. This has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Buy protection in case of any accident to the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Best Buy is only from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind when you buy from Best Buy. Reliable and consistent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection for all my devices. Works when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great never had an issue with returning a product that may need work. If replacement is needed they will replace orbgive you a refund for what you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A winner a great upgrade from my last phone if you have a older Samsung phone stop cheating yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy protection is perfect no need to worry about damaging your phone or any item in particular because Bestbuy got your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is worth the investment. I will always recimmend Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had protection for years and do not regret it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switch with android from apple see lot of changes and standard and features on android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than going to Phone Carriers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple issues dealing phone carriers when it comes to repairr to my phone. Even when i have a full protection plan on the phone then get shafted out of my money. Best Buy cut straight to the point and see either they can fix it or refund. I had nothing but positive reactions dealing Best Buy for XBox & PS5 controllers, grooming products, etc. Thank You Bestbuy for this deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Phone Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is good as can use my phone with my pf being ensured no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super helpful in the rare case something goes wrong. They will do their best to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Dependable!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves Bestbuy, and we love Bestbuy Total member benefits they offer.

    I would recommend this to a friend