Customer Ratings & Reviews

Monthly Best Buy Protection (up to 24 mo.) Monthly Best Buy Protection (up to 24 mo.)

A sales associate in the store spoke well of this product and assisted me to order it online on April 27 2024. Best buy cancelled it and has not refunded the money into the card I used to purchase it as at today, 7/18/2024. I have called customer service up to 6 times. It still has not been refunded. I bought a Ninja in the same store when Bella Pro got cancelled. I think Bella Pro Series would have satisfied me better, based on the review.

Do not buy this. I just got it today, super excited to pick it up, and it doesn’t work. I tested it with all the same cables as my switch 2 dock. I repeat. Do not buy this.

This product has lasted for 6 months and decided to kick the bucket.

FALLS OUT OF MY EAR EASILY; DOES NOT STAY CONNECTED TO MY DEVICE

Oven didnt work. Took it back with the protection plan and they didnt have snother one, couldnt order oke and only store credit which i didnr want. Nice people. Awful product and service.

[Employee of bestbuy] Bestbuy protection plans are very very needed unless you take care of your

It gives me comfort to knkw that everything I buy at Bestbuy is automaticly covered!

I like that they have it customized but it should not raise the price just for cosmetics

Worked absolutely wonderful for 7 months. Started making noise and smelled burnt. I am glad I have total tech.

This controller definitely looks better in person than in pictures online . It’s built well the game itself is amazing I have no complaints !

Wouldn’t exchange for same model because this was an open box when originally purchased. Didn’t want money back just the controller swap since this as sold as excellent condition which it was not only option was to spend another 100.00 to replace bad controller wrongfully identified. Should not listed as excellent and since it was should replace with such.

Generally you wont need a protection plan but i like to buy them anyway. Occasionally they come in benifitialy but most of the time it does nothing.

Bluetooth doesn't work failed connecting to tv&ps5 not worth the money very disappointed

False advertising, pictures show it comes with steelbook, but did not came with one.

This is just not good, if you are thinking about buying it for getting helpinstalling tv’s. They show Up without the morel I purchased and have only 1 other $300 more & upsell your curreny sonos bar to one that has never worked!!! I asked for no wires or boxes to show. And I have sonos wall mount but they didnt have time to put up.

Bad customer service. Could help or explain with anything.

This 24 month protection has been a great value to us especially with the electronics and appliances we have purchased at Best Buy. You just never know when a defect will pop its head up and let me tell you, it is usually at around the 18th month mark if not right after you get it home. Best Buy has honored this protection every time, no questions asked. I also love that they will alert you to when the 24 months are just about over so if you want you can add the monthly extended protection. Great value for your money.

I’ve been a member of Best Buy’s tech membership for four years now, and as someone who frequently purchases electronic devices from the store, I’m thrilled with the 60-day return policy. It’s not just a marketing gimmick; I’ve personally used it to my advantage in the past. Knowing that Best Buy will fix any issues that arise gives me peace of mind. I’m thoroughly satisfied with the services provided by the tech membership.

This help a lot of with returns, discount and best protection plan