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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10248 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 10,248 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plan is a very good service. I feel confident in utilization of this product sponsored by Best Buy. I do not have to worry about technical protection. Auto renewal is enhanced by best buy for this product. I do receive luminary alerts for auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addution to the manufacturers warranty. No worries on any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech protection. Big fan and will continue using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add it on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our Best Buy protection plans several times over the years. Our tv picture went out going into the 5th year. So glad that we had purchased the 5 year warranty. We were able to upgrade from a 55” to an updated 65” for only $50 thanks to having the warranty. Will never go without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain for free 24 months of insurance total membership is the way to go at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection plan is a great security blank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection plan is a great security blanket for computers and Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the Best Buy Protection Plans! They cover my devices and either repair them or offer a replacement when it can’t be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get the total tech protection. I know it may seem like a lot, but it is definitely worth it and it ends up working out for the customer. Just think about all the devices you have and if you was to have the protection on any item that was purchased from best buy and something goes wrong just bring it into the store and they will replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 year warranty has already been great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 2 year warranty coverage on items we purchase. Has already come in handy for small appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good but….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a lens that was on sale from $279.99 down to $249.99 (non total tech price) but when i went to check out it showed the price breakdown from $282.99 to $252.99 then a $3 total tech discount to make it $249.99. I did buy this online for pick up in store but it makes me wonder how many other products arent actually discounted to a lower price for total tech memebers but just “discounted” to meet the same price people without total tech pay. I haven’t tried to claim any warranties yet so I can’t speak to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having your own tech department at your disposal. I’ve already used it. I dropped my computer off and expected them to have it for 2 days but they called me later the same day to say it was ready. Fantastic, quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the value for the extra service that’s needed sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue what this protection is attached to! I'm sure it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a lot of money with Geek Squad by buying this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides and delivers on their devices. Best Buy is by far the best electronic retailer in the country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Total Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is wonderful. My computer stopped connecting to internet; I took it in and Geek Squad couldn’t fix it , but suggested I purchase an external hard drive, which I did. They removed all my info to the new Hard drive. I only paid for the new external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the greatest. The support you get is great. These benefits outweigh the cost of membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Monthly Best Buy Protection plan for my electronics and it's one of the best decisions I've made. Although I haven't needed to use it yet, just knowing that I have this protection in place gives me immense peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Total Tech member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy Tech member, I get two year protection automatically for all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convenient program. I really save on the warranty. The savings add up when you’re a frequent customer at Best Buy. Plus you have 60 days to return if you are not satisfied with your product!

    I would recommend this to a friend