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Customer reviews

Rating 4.8 out of 5 stars with 9964 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 9,964 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to be able to get things fixed or replaced when broken!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good valve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a piece of mind if anything went wrong,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on all devices. My refrigerator need a part and after a week customer service callled saying they would have to replace the refrigerator because they were unable to find the part. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me a sense of security for all electronics and appliances in my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honors Deal, Okay Service, Phone System Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to honor but getting thru phone system and to a resolution is time-consuming/frustrating. Most of the agents are helpful/courteous but Best Buy/Pacific Sales practices phone system sucks and severely limit their ability to resolve issues. To be fair, faulty items are replaced no questions asked and Geek Squad repairs have been decent, once you get to them. Overpriced though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend investing in this membership as it has very great benefits. I have purchased more than 10 items while a member and have had free delivery install, returns after 30 days, no hassles and geek squad help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get the total tech protection. I know it may seem like a lot, but it is definitely worth it and it ends up working out for the customer. Just think about all the devices you have and if you was to have the protection on any item that was purchased from best buy and something goes wrong just bring it into the store and they will replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I have friends who have used it and told me I won't have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Tech Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the Tech protection. It allowed me to have geek squad transfer all of my data from my old computer to my new one and geek squad also cleaned off my old computer and was able to make it run more efficiently and give me recommendations on how to make my old computer run better. And my device and keyboard are protected for 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are very reasonably priced and comes in handy because you just never know what could happen with your purchase. A little extra coverage can go a long way and not having to come out of your pocket is even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price. I purchased several cell phones for my family, which gave me two years of Apple Care coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this! You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Plan Worth Having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing I have the Best Buy Protection Plan. The staff have been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vert good protection. have used for a number of years and have felt well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING ESPRESSOS AT HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESPRESSOS AT HOME AMAZING!! I MAKE ONE EVERY DAY OF THE WEEK, TASTES BETTER THAN STARBUCKS AND WAY CHEAPER I CAN FLAVOR TO MY LIKING KEEPS ME GOING ALL DAY LONG!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pros to have highly recommend these air pod pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value peace of mind and want the ability to quickly get your equipment repaired/replaced without having to deal with lengthy RMA processes then this subscription is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many equipment under the protection plan and it is really convenient to have the piece of mind if something happens to any equipment, I just go to Best Buy and they fix or replace it. Highly recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Perk !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What A Perk!! To get extra protection beyond the manufacture's is awesome and reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small price it is worth the peace of mind to have this protection

    I would recommend this to a friend