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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10248 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 10,248 reviews
  • Rated 5 out of 5 stars

    THIS IS A GREAT SERVICE!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter if it is in the store or if you have in home install service done, they go above and beyond. When they did my computer install in my home, the installer even went back to the store and got things I needed and returned the same day to install them and I never had to go into the store for it, All done in home. THIS IS A GREAT SERVICE!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like great protection! Super happy with this option because of the cash back feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with my credit card, so I'm happy with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the total tech warranties as they save me money not having to buy warranties with each purchase. Yes their is a fee when you use them but still cheaper than buying a warranty with every purchase. And the first year is no fee while it is under manufacture warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great offer always satisfied with all team members and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth ut

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PC and monitor and was convinced to get the year protection plan and it definitely worth it cause it protects future purchases as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance always a must in laptops so is good to get the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke the usb port to her XBox headset I took it up to customer service and they replaced it no questions asked. It is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan is worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan has been so helpful and has allowed for hassle-free returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have the protection plan to count on and being able to bring in when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is a must in my eyes. Plenty of time 24 months for something to happen. I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection money can buy. I love to shop on best buy website. Its convenient to not have to worried about having to active a warranty everytime I make a purchase. This plan protects all my devices, I can receive geek squad assistance with all devices I own even if they are not from Best buy. Overall excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the total tech for the ease of buying any product and having them covered for 2 years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I want my gift card, jk, goated earbuds. SUPER GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point Fine so far, for what I currently need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    issue free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple is as simple does. walk in or call... Had a controller break, they sent me a new one, and old broken one went into the box and sent off once i had a replacement. -hassle free -issue free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. This insurance has been a great investment so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get enough of Best Buy protection policy. It’s super easy to use when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost-effective solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing expensive electronics or appliances, it's essential to consider protecting your investment against unexpected mishaps. I recently opted for a 2-year protection plan for a valuable purchase, and it proved to be a wise decision that provided me with peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection is a Must Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the protection for the products I bought at a very good price. I have had to use these protections in the past, I have been very satisfied with the services I have received from all the departments I had to speak with in order to receive my replacement.

    I would recommend this to a friend