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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,696 reviews
  • Rated 5 out of 5 stars

    Great phone tech support!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a scam pop up from Microsoft my brand new Lenovo laptop was compromised! Contacted Geek squad phone support and they were awesome in assisting me told me I did right thing calling them instead of scam microsoft number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this so I know my stuff is protected! I first purchased a year ago with my washer and dryer, I need them to come check out my washer that wasn’t working probably and they schedule a time to come check it out. Definitely worth buying the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection plan for each and every one if my purchases is a huge help since im a single mom of 4 and in case of any replacement this comes in handy especially since im struggling financially since i lost my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, Best Buy Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had first hand personal experience with the Best Buy Protection is something that I will never be without. Peace of mind, problem free and budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having a warranty on all electronics. It has been worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is highly recommned when you buy any appliance from best buy. this garantees you a replacement with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for a yearly fee.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New geek squad protection for the win. Nice to have all the coverage under one umbrella

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, i have had a very good experience. Help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid's house.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something unexpected comes up in the two year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it. You wont regret it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Can NOT tell you how great this plan is. Has the Best coverage .I have lots of devices from games, electronics, computers, and TV etc.... . So easy to exchange and get fixed. And the customer service you get online to have a TECH come to your job or home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There protection plan is great. I got it because I was getting the run around with Dell while I was still under warranty. So I called Best Buy to get my computer fixed and the did a fantastic job. And now my switch is also covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it, but I feel safer knowing it's there if I do, plus I have saved almost as much as it cost me the first year on special deals and buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protects my purchasr. i hope not to use it but it is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ***Another satisfied customer…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rate, all day everyday, year in, year out !!! Doesn’t get any better than this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection I want

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection guarantees and Best Buy service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juicy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, excellent people and quality products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great everything you purchase you automatically get 2 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this digital world I find the protection plan to be an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook I bought this MacBook. It was so convenient and easy to use and also my charger that I use in the vehicle to charge my laptop and my Apple phone and my Apple tablet and my Apple laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty that comes on everything we buy more places need to do this

    I would recommend this to a friend