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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 9,696 reviews
  • Rated 5 out of 5 stars

    Sons laptop repaired quickly!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue with WIFI adapter on a laptop. Brought it in and immediately the squad looked into the issue and fixed it right infront of me. Seems WiFi adapter software was out of date. They showed me how to repair it my self moving forward!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is essential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase to protect my investment in case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have. If anything goes wrong you can count on them for repairs and troubleshooting. If you don’t get protection you missing out on perks too very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it helps protect my devices and make sure to keep them safe and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great product, very good quality and I really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always insure your investments

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend a best buy total membership so u dont have to pay extra for warranty. If u are a dedicated best buy shopper like me then u wont regret getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the second time that I renew my membership and I am very happy with it since I saved money by saving on buying guarantees, especially on products of certain brands where guarantees are expensive. I am very happy and I will continue renewing the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charge fast. Yhe kids love it. We have one in the car and one at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one The agents were very professional, clean, quick, and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan gives you peace of mind , in case of damege or accidentally breakages you are rest assure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for major electronic purchases! Best Buy makes it easy to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with extra warranty in peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love have the ease of mind that the warranty is there and anytime I've had a question or need help Best Buy has been right there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo, this total tech membership is by far the best thing ever. You get 2 years of warranty on almost any product you get from best buy. It comes with standard delivery and hookup of items. All sorts of perks. I love it, will maintain until death do us part...LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good I really enjoy having it because it gave me peace of my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very easy to use, and they paid out as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is worth the price, and the service people are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few items protected by the Best Buy plans. So far, they have brought peace of mind because I haven’t needed to use them. For me- worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good customer service when purchasing protection. They stand by their word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle Workers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anybody who purchases the service protection plan, it’s the best choice you can make! They’re very reliable and knowledgeable, besides liable!

    I would recommend this to a friend