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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10249 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 10,249 reviews
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to have and it’s wonderful whatever you buy from there it is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but glad I had it. Total tech membership for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, I always love the Best Buy protection. If you buy stuff from this store, it’s invaluable. You don’t need any other protection plans, this covers everything you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Protection Plan has paid for itself over and over again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this protection more than once with different items...it has been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the BBY protection service where you pay yearly. It works out well. Most items get replaced or repaired pretty quickly without hassle. I feel like the BBY extended warranties work out well if you buy a lot of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only protection plan i have bought into. I buy a lot of products from Best Buy and it’s great insurance. Plus the return time on the products you buy is extended out much longer. In my opinion it’s much easier to deal with Best Buy than the original manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great location to make your electronic purchases. Great customer service and efficiency, would recommend it to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, but for the peace of mind I think it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMPORTANT, NEVER MISS THE OPPORTUNITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech and protection are worth every dollar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop-pop done good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grandson wanted something connected that was “not cheesy”. I am guessing that we made the correct choice. He has not complained and actually said thank you again a few days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome controller cool color, need more like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it you get to add as many device as you want for.one price camt beat that worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game!! Sonic never disappoints. I bought this for my 8 year old and alittle hard getting my time in. Going to purchase for my PS5 as well . Well also tried to upload photo for a chance to win and won’t let me. Seems strange to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to utilize the protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to utilize my Best Buy Protection so I cannot review something I haven't used. I did have them install the tv but it only required one man, and it took him 15 min. But I think installation should also be covered in this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway there when needed if anything goes wrong on an item we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING ESPRESSOS AT HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESPRESSOS AT HOME AMAZING!! I MAKE ONE EVERY DAY OF THE WEEK, TASTES BETTER THAN STARBUCKS AND WAY CHEAPER I CAN FLAVOR TO MY LIKING KEEPS ME GOING ALL DAY LONG!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great protection services whether it’s with the tvs , computers or gaming systems. Best Buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very satified with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for Seniors!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I ever spent, its insurance for my devices.

    I would recommend this to a friend