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Customer reviews

Rating 4.8 out of 5 stars with 9968 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 9,964 reviews
  • Rated 4 out of 5 stars

    What are the best protection?Products you can trus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the scamming going on today with people taken stuff off of people's porch. Parents things like that. I think and highly recommend the protection for best buy In a long run, it keeps you safe and it saves you money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with product exchange.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection! Employees should be more informed and knowledgeable about the coverage. Had to return a headset that was only a couple months old and was trying to get an even exchange for a new product. The employee said it " wasn't their problem and had to take it up with the manufacturer". Thankfully after speaking with the manager she was apologetic for the miscommunication and was happy to exchange the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself in only a few purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 6 or seven expensive products and the individual insurance for each would have been 5 times what I pay for the total coverage service. It has been well worth the price and a great product to have available to the frequent shopper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back up your device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kids makes it easier to appreciate anything that helps protect from most problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this so I know my stuff is protected! I first purchased a year ago with my washer and dryer, I need them to come check out my washer that wasn’t working probably and they schedule a time to come check it out. Definitely worth buying the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will keep it. Im going on my third year. Love getting discounts and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta Plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan for all your devises, and easyto get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it used it plenty of times will only buy stuff from here but price match with other competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value since included with Total Care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy total care has been a great peace of mind for any product failures. I would have not purchased a protection plan without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    view. ! I was able to found here the best deal in town . Went to every store around the area including couldn't find a better deal than best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with warranty status, it is nice to know there’s protection should my item break or be faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jobxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it. You wont regret it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Can NOT tell you how great this plan is. Has the Best coverage .I have lots of devices from games, electronics, computers, and TV etc.... . So easy to exchange and get fixed. And the customer service you get online to have a TECH come to your job or home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift and Seamless Support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I've needed to use the Best Buy Protection, the process was swift and seamless. The support staff is knowledgeable and eager to help, which makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 items from Best Buy in different dates still Best Buy offered protection plan for all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We say with confidence, " The Lord is my helper; I will not be afraid. What can man do to me?"- HEBREWS 13:6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love keeping my items protected in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan bc I’m a plus member. Worth it to me bc I get so much tech. The two years is nice to have bc I have a small child who loves to throw things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year for having total tech and it pays for itself especially if you make multiple purchases at Best Buy regularly. For someone like me, I would always buy a warranty regardless in this makes it so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance takes the worry out of all my purchases knowing that I am covered.

    No, I would not recommend this to a friend