Customer Ratings & Reviews

I love this game! Talk about nostalgia!!!! It really takes me back to my game boy advance and game boy color days when I played pokemon as a kid. Ive played this game for hours and I have started playing on the big screen because I don’t have to worry about the battery dying and interrupting my playing time. It’s definitely a must have and I would buy it again if I had to. If you love Pokémon, like Pokémon green, and everything from back in the day, you’ll love this game too

I’ve always had great experiences shopping at Best Buy. Their customer service is top-notch, and their staff is always knowledgeable and friendly. The store offers a wide range of electronics, and I love the convenience of their online shopping and in-store pickup. Overall, Best Buy consistently delivers excellent service and quality products. Highly recommend!”

I’ve really enjoyed having the monthly Best Buy Protection that comes with my Total Tech membership. Every time I make a purchase, I know it’s automatically covered for two years, and that peace of mind is worth a lot. It’s simple, reliable, and takes the guesswork out of protecting new devices. Without the membership, paying for individual protection plans would add up quickly, so having it included has been a great value for me.

I love Best Buys protection as it covers all the things I buy under one plan. You cant go wrong with this. I have used it once and the experience was quick and easy.

Every thing I buy is at Best Buy and it gets an 24months warrenty. they stand with you the way. All the repairs, time and labor you do not pay with this service.

The provided protection offers peace of mind when purchasing expensive items, ensuring that your investment is safeguarded against unforeseen issues or damages. You can shop confidently, knowing that any potential problems will be covered, enabling you to fully enjoy your purchase without concern.

Thank you for your interest in the Apple iPod 4th generation. This portable music player offered a convenient way to carry a large music library in your pocket. Its straightforward interface made navigating through songs and playlists a simple experience. The device also provided access to various other media, enhancing its entertainment capabilities. For its time, it represented a popular choice for enjoying audio content on the go.

I recently had an experience with Best Buy’s return policy that was so flawless, it’s cemented their place as my go-to retailer—easily a 5-star performance! I picked up a Backbone One controller, intending to get the Android version to pair with my phone, but in my excitement, I grabbed the iPhone version by mistake. Realizing my error after getting home could’ve been a headache, but Best Buy turned it into a breeze. Their return policy is nothing short of exceptional. I returned to the store with my unopened Backbone One and receipt in hand, a bit nervous since I’d bought it a couple of weeks prior. Thankfully, their extended return window (shoutout to my Elite membership!) had me covered—no expiration anxiety here. The staff welcomed me warmly, heard out my mix-up without batting an eye, and processed the return faster than I could say ‘Android.’ The refund was instant, and they didn’t just leave it there—they guided me to the right Android-compatible Backbone One, double-checking it was exactly what I needed. No fuss, no guilt trips—just a team that genuinely wanted me to walk away happy. Best Buy’s return policy shines because it’s built around the customer. The flexibility, paired with staff who treat you like a priority, transformed my mistake into a win. It’s not just about taking returns; it’s about making you feel confident in every purchase. This is retail done right, and it’s why I’ll keep coming back. Five stars, no question

I’m really glad I added the Best Buy Protection to my purchase. It gives solid coverage and takes away the stress of worrying about accidents or unexpected issues. The plan is easy to understand, and the support team is always helpful when I have questions. It feels good knowing that if anything happens, I’m not dealing with it alone or paying out of pocket. For the price, the peace of mind is definitely worth it.

I've used it once and it was great. Had a defective GPU and they exchanged it over a month after purchase with no issues. The money and hustle I saved was more than the protection subscription. Plus everything you buy from BB gets the 2yr protection automatically.

We purchased the Best Buy protection, but have not had to use it. My older daughter goes to Best Buy for everything and told me. I'ts a must to purchase that. Because best buy is very good about fixing or replacing items when something goes wrong.

It' extremely worth while for all products you purchase. Im invested in BestBuy due to their immense quality of all products being new and readily available.

Comoletely worth it if you frequently buy at Best Buy. The shipping perk, added return/warranty by itself is excellent. You add the tech support, it really helps. Read the fine print though, there are limits to what tech can do to help you fix certain things like hard drive recovery, etc. Overall, great buy.

Go ahead and let Best Buy and their seriously EASY PEASY care plans ease your mind. Think about it, you just dropped your money on something, protect the investment. Simple process, friendly people who wont laugh no matter how stupid you were when you accidentally…thats not the point. We are all human, some with more “ugh-oh” moments than most. And their memberships, cover everything, YES EVERYTHING YOU PURCHASE from them as long as you maintain it. And with the deals, discounts and perks including full coverage (check the fine print but ive never had something not covered). Smarter, not harder!

It is a very good protection plan. It lasts all the way for 24 months and after the day you pay a small fee so they could come out and fix it with Son go wrong with the washing dryer refrigerator they can come out and fix it unless it is unfixable where they can see replacement.

As a longtime college football fan, I’ve been waiting over a decade for this moment — and College Football 26 does not disappoint! From the presentation to the gameplay, it captures the energy and pageantry of Saturday football in a way that feels fresh yet nostalgic. The graphics on PS5 are outstanding, stadiums look authentic, and the crowd atmosphere is electric. Dynasty mode is deep and immersive, and the Road to Glory career mode has been revamped in all the right ways. Controls feel tight, and player movement is smoother and more realistic than I expected. Best Buy made the purchase process easy — fast shipping, well-packaged, and arrived on release day. If you’re a fan of college football or just looking for a great sports game, this one’s a must-have. Well worth the wait.

If you like electronic buy total tech between the savings and peace of mind you will be very satisfied with every purchase and if your not total tech give you 30 more days to return the item which is almost unheard of in this space

Great service for your products. You will save money and will be happy you didn’t screw yourself, that’s a promise. Take it from a Gamer who has this for himself and his little brother

I know rhat i save so much every year that we continue to renew. We love that they will install upgrades for free check on any issues on any computer we own. It’s just amazing.

Thsi is a great and necessary plan to have for protection of all products. You have the option of which plan benefits you. I personally have plan that covers me yearly and have had this plan for over 5years. Service is great depending on the item, some items can not be repaired directly in store, which may upset some. I believe many items purchased through best buy are TV's, Computers and below, which can be services in store or home. I had great home service some years back when I needed and they replaced TV then manufacturer replaced TV. It was a great tv but had an issue. I do recommend.