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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10250 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 10,249 reviews
  • Rated 5 out of 5 stars

    Service is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about the product I purchase at BB. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it then not need it then need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, price and satisfaction is always guaranteed with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier Lopez was great help he walked us through the process of buy our first appliance for our new house and we can’t be more excited to see how it comes out it was an amazing experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok. We like the service but it is expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always found Geek Squad to be very reliable to fix my computers. The newest packages service protection is not one I favor. From my understanding, I can no longer have both my computers on a service plan. which is unfortunate because it's too expensive to have both supported. Other than that, the Geek Squad group has been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your devices. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be protected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than dealing with a random manufacturer. Plus it's included in their Plus plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan bought with your purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected on items even if it is well branded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ptotection adds on extra feature as sony is a good name brand but why complain when yiu get extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t had a new phone in about five years and I cracked mine so I bought one it’s beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me a sense of security for all electronics and appliances in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plan coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time purchasing this and have already used it. Great plan to protect your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! I had an appliance break down, called Total Tech, they sent a repairman who determined it would be best/more cost efficient to replace it rather than repair it. They brought me out a brand new washer, installed it and hauled off the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and awesome, peace of mind when I handling my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vert good protection. have used for a number of years and have felt well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nostalgic 2-d side scroller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game, fun for all ages. Brought back some great memories and created new ones with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service because anytime one of my devices has a problem I can always contact Best Buy through the protection plan with no out of pocket expense unless it is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add for any product I've purchased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been a solid addition for the amount of items we get from Best Buy. From customer support to in store support, even when I'm not present (I purchased the item but I wasn't able to take it in, so they made sure my representative felt supported).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than any 3rd party warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good investment, It honestly gives you the peace of mind, specially if you are purchasing the equipment for your work, that you are covered for the most important fixes in the best moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan makes sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage plan makes buying from Bestbuy easy and comforting

    I would recommend this to a friend