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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 10,250 reviews
  • Rated 5 out of 5 stars

    Loyal Nest Buy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the color of the PS5 controller and it works beautifully not to mention the warranty that I received by being a Best Buy credit card holder. I highly recommend their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protection is a Must!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra 24-month protection is great. I get this every time I purchased anything at Best. They stand behind their products and even gave me back my original funds, 11 months after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plan. #1 in my Book.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat it for the price, especially if you use Best Buy for all your electronics purchases. I used to just purchase a protection plan for each Item I buy, but now for the 1 price, all my Items are covered. Its AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4734S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people don't use this all the time. I dropped my six month old iPad and broke the screen. Apple Care took it and and fixed it good as new! The Total Tech Support comes with 2 years of Apple Care on all your new Apple products. It just makes sense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty, it's always good to have yourself covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my electronics are always protected with this Best Buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle Workers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anybody who purchases the service protection plan, it’s the best choice you can make! They’re very reliable and knowledgeable, besides liable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service/Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value ESPECIALLY if you are having BB mount a TV you just purchased from them because the mounting (providing it's a typical mount scenario) is included! Plus, you get extra protection with all your BB purchases made while having Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as part of the total rewards so good value for what I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pros to have highly recommend these air pod pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the opportunity to receive a wonderful protection plan on all products I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what ya need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have peace if mind when you purchase a product. This covers you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service before and best buy always provides exactly what the protection is about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you bought a drone - BUY IT !!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my business more times over - if you by anything then purchase this plan because they will fix it or replace it and there’s no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it that Best Buy has the 24 month protection. Great benefit - would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have you get a lot of discounts and a piece of mind for everything you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having to worry about anything with your products when you go into BestBuy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works seamlessly and flawlessly. Used to upgrade a 10 year old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for peripherals. They just arent built to last, amd the warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the service plan added if you’re not already a tech member. Best Buy stands by their products and are happy to provide the service you need.

    I would recommend this to a friend