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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9913 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 9,913 reviews
  • Rated 5 out of 5 stars

    Affordable, flexible protection that works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Monthly Best Buy Protection plan on several purchases, and it’s always given me peace of mind. I love that the monthly payments are manageable, and I’m not locked into a long-term commitment if I decide to cancel early. When I had an issue with a tablet, the claim process was smooth and quick — Best Buy repaired it with no hassle. It covers accidental damage, hardware issues, and more, so it’s perfect for everyday tech items that you rely on. Highly recommend this plan if you want solid protection without paying all upfront!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have happy with this feature is a great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful thing to have to enjoy and lay back and just play , love it could not be any happier thanks to all that makes this happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this added Protection for two years for most of the products I buy from Best Buy is an amazing deal. Gives you peace of mind and it's a yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of money I've saved over the last several years thanks to total tech is absurd. Your mileage may vary, but it definitely pays for itself for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Plus!!! Woot Woot!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy Total Plus member for six plus years and I recommend it to all of my family and friends! My parents signed up a year ago as well! I am a loyal Best Buy customer because of the trust in this plan. I wish that installation was still included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Physical Dragon Quest on Xbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic remake of an excellent classic title. Physical copies of anything Dragon Quest on Xbox are wonderful, and this is one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peasce of mind if anything goes wrong under protection period you always stand behind your products and worth the money thanks for having great products and warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Console is PS5 now the VR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use the VR for PA5!!Best Buy is the ONLY place to get your gaming, electronics at!! We have always had been able to find the newest technology for the best price and THE BEST PRODUCT PROTECTION plan!! The Black Friday deal on the VR is tts! We purchased all of our appliances , gaming and electronics only from BEST BUY!! Tis the Season for giving!! They make it easy and fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly value the Best Buy protection plan, especially for peace of mind. I had it on my laptop, and had to bring it in three separate times to address my issues. So it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan — Truly Worth It! This protection plan has worked amazingly well for me. It gives real peace of mind knowing my product is fully covered. The process is simple, fast, and reliable. When I needed help, everything was handled smoothly with no stress or complications. It’s definitely one of the best protection plans I’ve used — dependable, easy, and absolutely worth having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase an item I have the peace of mind knowing that it is covered by my Best Buy protection. Because of this, I no longer have to purchase individual protection for each product purchased, so it saves me money also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very thankful for this protection. It has helped us greatly. We have recommended this to so many of our friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be a member since I don’t need to worry about buying warranties- which is already included with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tech Total tech is worth its weight in gold. Free protection on everything you buy in store. Has easily paid for itself multiple times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an accident with a laptop that was broken (daughter dropped it while traveling). I have a Best Buy Total Membership. After 2 weeks of not being able to getting a part that was on backorder, Best Buy replaced to computer. Super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For The Long Run

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few months since I have signed up for this protection and I have not regretted it once! The customer service has been helpful and patient each time I had a certain issue with a product. The issue I would experience would be solved almost same day and I never paid a buck extra! This membership is worth it and I definitely recommend. If you have any issues, the customer service phone line helps you fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for electronic repairs. Just don't care for customer service. You can't talk to anyone at the store level on the phone. You have to physically go to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding insurance product that truly exceeds expectations. The coverage options are extensive, providing comprehensive protection tailored to individual needs. The user-friendly interface makes managing policies and filing claims incredibly straightforward. Furthermore, the customer service team is exceptionally responsive, offering helpful support whenever needed. Overall, this insurance option is a remarkable choice for anyone seeking reliable and efficient protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOURSELF

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use protection. Best Buy protection. In a world where devices mysteriously stop working the day after the return window closes, you’ve got to stay prepared. I don’t trust fate, I trust warranties. So when something inevitably glitches, overheats, or decides to retire early, I’m already one step ahead. Protect yourself. Only amateurs go unprotected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is worth it, it allows you to keep a peaceful mind knowing your product are covered, if you sign up to Best Buy’s top membership you receive 2 year coverage as long as you have the membership. Best deal. All product you purchase.

    I would recommend this to a friend