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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9698 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 9,698 reviews
  • Rated 3 out of 5 stars

    Fantastic Technical Staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geed squad are great. They always explain everything in terms that i can under stand and make recommendations for additional items that can benefit me. They never rush me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent for all my items to repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remains to be seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent use it yet. hope its worth itnfor price that is asked for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Protection and the convenience of bringing in a defective product for a replacement. Best buy makes it easy to exchange your products and not worry about sending it back to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy if there were more stars you’d have them all I’m always amazed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wowzah! Another great feature for shopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santa came early this year and delivered top notch service and quality to Best Buy. I love this feature so much I might just get it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of protection at no additional cost is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t afford to get my computer everything that I buy there fixed or help with it anyways and they replace them if they’re defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides several benefits. Used Geek help yesterday due to an issue with my mouse not "sincing up" upon PC reboots. Was able to have it resolved remotely online. Good assurance you can get help when your computer goes on strike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing my products are safe! Best Buy makes it so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really cares about their customers. Any problems I have with any of my electronics that I purchase from them are guaranteed or replaced. They not only sell good insurance, but excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the help I get on line or in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Industry Leading Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan available through any online retailer, and is really a great incentive to buy all my products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience! Also love Best Buy. Fast and easy process for everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser the Plan - It's Worth It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the best buy protection plan. They always honor their word!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Is faster than the wireless controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having extra protection is always good for when electronics break down beyond the return period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grammie's updating her technology in same week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the GEEKS and the Protection plan. No matter how big or small the problem they are right there to help you no matter the problem or how many times you call or go see them. My biggest mistake was purchasing a new iMac24, HP Printer and LG TV all in the same week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Best Buy protection plan.I've only had to use it once but they were very helpful.And I love that it covers all my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having the 2yr protection on all the technology i buy...

    I would recommend this to a friend