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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 10,250 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 items from Best Buy in different dates still Best Buy offered protection plan for all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product helped me get a lot of my needed work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is the best. The price match and 45 day return policy. It provides protection on any device purchased from Best Buy for 2 years. The Best Buy total membership is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection packages, they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when in case your things start going bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Techie for life!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has saved me more then once! Had a virus on my computer and they cleaned it off, the additional s savings makes it enticing to prefer BB over the "other"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with warranty status, it is nice to know there’s protection should my item break or be faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great comfort knowing my purchase is protected for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that i purchased this plan. I have used it twice this year, once for my laptop and one other time for my daughter's laptop. The Geek Squad knows their stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few items protected by the Best Buy plans. So far, they have brought peace of mind because I haven’t needed to use them. For me- worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection plan lives up to its name.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind my Best Buy Protection plan was proven to be correct when purchasing a new drier. Best Buy immediately replaced a unit which had a defect. Service was prompt without any qualms! Thanks to their professionals my needs were immediately fulfilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and everything was as advertised and no damages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr T

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP computer was fixed installing the new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You jever know if you might need this. I like to be safe because I can accidentally destroy something and feel comfort knowing I can replace it if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should in needing to retun and piece that breaks in normal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind for the item I bought. If there is a problem it is taken care of in a very timely manner. There are some things I don't understand and they take care of it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have--esp if you have kids/grandkids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things that you are happy to have if you need it. Given I have children and grandchildren living with me, pretty much any device I buy will have protection--for them and for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection for all of my products in one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it, love it, Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and worth the money. I have had multiple uses of the bonuses of this subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tube protection plan. It covers almost everything!

    I would recommend this to a friend