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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9699 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 9,699 reviews
  • Rated 5 out of 5 stars

    Relief of having protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sense of security of having a quick access with all electronics is such a relief. Every time I have called it has been excellent help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go BBY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 Geek Squad tech support is a great value. Best Buy should hire more Americans to become better tech savvy people and use all of their tech support in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must when buying high end gaming equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use; and very assessable. 5⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these...I have the household protection plan which automatically covers the new things I buy. Makes life so much easier when you can take back the stuff your kids break without spending a bunch of $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my protection plan. I use it all the time!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast these charge my phones and chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good value. So far no complaints. Kinda makes me buy my electronics at Best Buy since they are all covered. I’m assuming this is the point of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Tracking Steps and Health

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service from Best Buy! My Fitbit Inspire 3 was easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satiafactory service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend Best Buy TotalTech to those who want peace of mind without any hassles. I bought a TV and later learned it had issues. Because I had Best Buy TotalTech, the service team was able to swap it out for a proper, working unit without any hiccups. The protection they offer for any item purchased from Best Buy is fantastic. Overall, I'm satisfied with the service I've received so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will ALWAYS use protection! Better safe than sorry is what I always say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, stay in my ear without a problem. They are comfortable enough to fall asleep in but durable enough to stay in place during a run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that everything eligible is automatically covered in this plan. It allows me not to have to think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy if looking for ergonomics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic keyboard and mouse. Has saved me from pain!! Also small enough that it doesn’t overtake space on table!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan has saved my family so much money..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my Total plan worth the annual fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my Total plan worth the annual fee - this protection comes for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in best Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service i get and I love my new purchase laptop and extra iteams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for free with my totaltech membership, happy to have in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have the peace of mind to use my best buy electronics without being nervous that itll break, because if it does, im covered. Ive had to replace a few items now, and am happy with how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the most use out of this product. The geek squad has cleaned a lot of temporary files out of my system and made it run much faster for me.

    I would recommend this to a friend