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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9699 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 9,699 reviews
  • Rated 5 out of 5 stars

    Best ever buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever I did and I will renew again. This protection gave me my peace of mind and I never had to worry with all my purchases from Best Buy because I know I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saweeet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty if anything goes bad you are covered! Including water, drop, or cracked or whatever! Pretty much anything except lost or stolen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace if mind! I love knowing Help is just a text or call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love have security of my precious items. i love having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy club includes warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belong to the Best Buy plan. Insurance is included. It is very easy and convenient to use the insurance at your nearest Best Buy. It does include apple care for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan to have!! Thank you best buy!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have that peace of mind of external warranty coverage with this plan. Also extended return period is a PLUS!! It's a no brainet if you are a Gadget person like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is so worth it, especially with kids products. I cannot tell you how many times I've had to use it and Geek Squad folks are so accommodating and make the entire process so quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely should considering any purchase that would be considered big to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan that comes with being a Total Tech member is great! It covers almost everything I buy and it's free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Month Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased total tech and this came with it. I hope I never have to use it, but I feel secure in the fact that it will save me in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about purchasing multiple items close together and some might need installation BB total protection is a very smart and valuable purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and the protection plans they have. I always get them because they make life so much easier. Their customer service is always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free protection included with my BestBuy Total Membership. It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea what this is for. Might be for a warranty. Why would I review that Best Buy? The biggest thing you need to improve is sending stuff without damaging it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know my things are protected if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a home theater and love that I have 24 months of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program for my laptops, easy to contact for help when I have problems with my laptop !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to pay for protection on each individual item purchased. Being able to bring item back that has issues can be returned, refunded to a gift card to purchase a new one.

    I would recommend this to a friend