Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 9650 reviews
(9,650 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the protection for the games is really a great option because if anything goes wrong it is replaced with out question
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than standard insurance because it provides ongoing support for all your devices. In addition, every item you purchase at Best Buy is automatically covered by a two-year warranty.
I would recommend this to a friendRated 5 out of 5 stars
The Best Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my plan. I am able to have confidence to explore new products with the support in helping me learn to use new items.
I would recommend this to a friendRated 5 out of 5 stars
Essential addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy protection is always good to have. Employees have always been incredibly helpful and I've never had an issue getting an item repaired or replaced.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop and affordable if you choose 24mo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way I could get this laptop! I got it with 24 monthly payments with the MyBestBuy Credit card. It’s affordable and you can make this payments monthly during 24 months.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Protection is so worth the money. Being a total member, all the electronics I purchase are automatically covered. It's paid for itself several times over. Wouldn't be without it. My last 3 laptops have all been covered and it's come in so handy.
I would recommend this to a friendRated 5 out of 5 stars
BB at it again at my heart
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy you the best. Always protecting me when no one else could. That's so special and not many people get that treatment. Thank you for caring♥
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I had this because I just bought a new Laptop at Bestbuy and this insurance covered the data transfer service between the old and new laptop
I would recommend this to a friendRated 5 out of 5 stars
Get the protection plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is highly recommended for the extra peace of mind. Best Buy does a great job honoring any issues with their merchandise. I love knowing that my TV is protected.
I would recommend this to a friendRated 5 out of 5 stars
Great Peace of Mind
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Monthly Best Buy Protection Plan (up to 24 months), and it’s been a fantastic investment for my peace of mind. The coverage is comprehensive, protecting my electronics against accidental damage, malfunctions, and even theft, which makes it feel like a safety net for all of my tech. What I appreciate most is the flexibility of the plan. It’s easy to set up, and the fact that it’s a month-to-month option means I can adjust or cancel it if my needs change, without committing to a long-term contract. The process for filing a claim is straightforward, and Best Buy’s customer service is always prompt and helpful whenever I need assistance. I’ve had to use the protection once already, and the experience was smooth. They quickly replaced my faulty device, which was a relief. Given the cost of electronics, this protection plan is definitely worth the investment to ensure my purchases are covered. Overall, I highly recommend the Monthly Best Buy Protection Plan for anyone who wants to safeguard their devices without worrying about long-term commitments. It’s affordable, convenient, and gives great peace of mind!
I would recommend this to a friendRated 5 out of 5 stars
Protection is worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE having this computer protection...it is easy to use and every person I have met in the Geek Squad is awesome, helpful and personable! They get things done quickly and efficiently too!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy protection is a Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that we have Best Buy Protection added to all products we purchase through them. Definitely sig-up if you want peace of mind on your products.
I would recommend this to a friendRated 5 out of 5 stars
A life saver for those who rely on their tech!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this has been a life saver when it comes to properly maintaining my electronics and getting them proper repairs when needed.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a broken laptop and couldn’t retrieve the information and got it fixed with no problem. Great value the best the decision I made.
I would recommend this to a friendRated 5 out of 5 stars
Dead Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my 5-year-old CyberPower computer (which ran great) for diagnosis because after windows update nothing would come up on screen. Geek Squad diagnosed the issue and found that the motherboard became unusable. Rather than getting a new motherboard they suggested scrapping it and just get a new one. They also helped me with comparable system which is much faster and better.
I would recommend this to a friendRated 5 out of 5 stars
A saving grace, definitely worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the buy! Been incredibly thankful and grateful for having this protection. The program savings is phenomenal on purchases, customer service, technology support, and various other services benefits I haven’t seen nor experienced better protection benefits elsewhere. Definitely worse than investing in.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy’s Totaltech Protection Plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Best Buy Totaltech Protection Plan for a while now, and honestly, it’s been a great investment for my electronics. The peace of mind it offers is totally worth it, especially for big-ticket items like laptops and TVs. What I Like: ✅ Covers Accidents & Repairs – Whether it’s a cracked screen or a sudden breakdown, they’ve got it covered. ✅ Free Repairs & Replacements – I’ve had a couple of repairs done with no extra cost, which saved me a lot of money. ✅ Tech Support Perks – Discounts on services and help whenever I need it. A Few Downsides: ⚠ Pricey Upfront – It’s not the cheapest plan out there, but it pays off if you ever need repairs. ⚠ Some Wait Times – Depending on the product, repairs can take a little time. Final Thoughts: If you’re someone who buys a lot of tech or just wants extra security for expensive gadgets, this plan is worth considering. It’s saved me from spending hundreds on repairs, and the added perks make it even better.
I would recommend this to a friendRated 5 out of 5 stars
Apple Care through Best Buy program
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefit by being Best Buy member program. Become a member and get a great benefit and experience from it.
I would recommend this to a friendRated 5 out of 5 stars
Great for new electronic products!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all of my electronics and cellphones here. With the total tech membership tou automatically get two years warranty, as well and apple care with any new Apple products.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently opted for the Monthly Best Buy Protection plan, extending coverage for my purchases up to 24 months, and I couldn't be more satisfied with the peace of mind it provides. Here's why I highly recommend this service: Comprehensive Coverage: The Monthly Best Buy Protection plan offers comprehensive coverage for a wide range of products, including electronics, appliances, and more. Whether I'm purchasing a new laptop, smartphone, or home appliance, I know that I'm covered against unexpected issues and malfunctions. Extended Warranty: One of the standout features of the Monthly Best Buy Protection plan is the extended warranty coverage it provides. With the option to extend coverage up to 24 months beyond the manufacturer's warranty, I have added protection against defects and mechanical failures, giving me confidence in the longevity of my purchases. Convenient Monthly Payments: I appreciate the flexibility of the Monthly Best Buy Protection plan, which allows me to spread out the cost of coverage with convenient monthly payments. Instead of paying for the entire protection plan upfront, I can budget more effectively and manage my expenses with smaller monthly payments. Hassle-Free Claims Process: In the event that I need to file a claim, the process with Best Buy Protection is seamless and hassle-free. I can easily initiate a claim online or by contacting customer support, and the dedicated claims team works quickly to resolve any issues and provide a satisfactory resolution. Peace of Mind: Above all, the Monthly Best Buy Protection plan gives me invaluable peace of mind knowing that my purchases are protected against unforeseen circumstances. Whether it's accidental damage, product defects, or mechanical failures, I have the assurance that Best Buy has me covered, allowing me to enjoy my products worry-free. In conclusion, I highly recommend the Monthly Best Buy Protection plan to anyone looking to safeguard their purchases and enjoy added peace of mind. With comprehensive coverage, extended warranty options, convenient monthly payments, and a hassle-free claims process, it's a valuable investment that enhances the overall shopping experience at Best Buy
I would recommend this to a friend
