Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10253 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 10,253 reviews
  • Rated 5 out of 5 stars

    Ps5 games

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games for ps5 is good for buying if you have ps5 system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! No echo and very clear. 5 gamers in the house and we all use the same model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need support. Best buy is always helpful and provides great protection. They are willing to work with me and submit replacements if necessary. Definitely always helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You pay for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have the peace of mind to use my best buy electronics without being nervous that itll break, because if it does, im covered. Ive had to replace a few items now, and am happy with how easy it was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satiafactory service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend Best Buy TotalTech to those who want peace of mind without any hassles. I bought a TV and later learned it had issues. Because I had Best Buy TotalTech, the service team was able to swap it out for a proper, working unit without any hiccups. The protection they offer for any item purchased from Best Buy is fantastic. Overall, I'm satisfied with the service I've received so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get on larger purchases

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. Got it with two PCs and one had reoccurring issues. Ended up having them fix it and set it up proper. Finally after months of issues I have what I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this service as it will be a time and money saver if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the deal on protection; keeps me covered and stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy from Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pulls through, always. Can't recommend this protection enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB has your back

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have ease of knowing that my purchase is protected. I work hard for my money, it is nice to know it holds some value here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the monthly best buy protection plan. It's convenient and very helpful incase I need it. Best buy has always had the best protection plans with tech and retail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys pay attention and solve the problems.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always willing to help an old guy out. Very attentive to listening to my problems and resolving them in a timely manner. These guys keep old people like me connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy and Be Happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy it online with fast service. Waiting now for the printer setup. That's why I am a member of Best Buy. It's well worth the money. I recommend Best Buy to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Member forever!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to cover all electronic products. No need to worry about buying protection each time you place an order. It is already covered. Concierge service is also great as you get to connect with an agent much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could do is get this plan! We buy so much and everything is covered now. Peace of mind is worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of the membership, and the replacement policy is more than fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny would recommend 100% every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal being able to add an additional warranty on any product I purchase in the store or return items no questions asked for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make financial sense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new LG Nano UHD TV and wanted it installed. by purchasing the protection plan, we saved a lot of money. They delivered the TV, set it up, and took the old TV away. This also included an extended 2 year warranty. We saved several hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Total Tech Warranties. It takes all of the stress about buying electronics out of the transaction. I automatically get 2 years coverage with no hassle returns on nearly everything

    I would recommend this to a friend