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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 10,253 reviews
  • Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use the protection plan only once a year it's worth it. It covers all your electronics and easy to access. The Geek Squad is is well trained and easy to talk to. Great way to get extended warranty on your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protects

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy yearly quek protection covers all purchases so no worries if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We barely have had it any length of time, but so far we have had two home deliveries, two Geek Squad visits, and on the spot discounts, with added discounts when we bought other products. Highly recommend it especially when you are making more than one purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best to have. I have had this for years with Best buy and always happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty that comes on everything we buy more places need to do this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is worth the price, and the service people are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go BBY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 Geek Squad tech support is a great value. Best Buy should hire more Americans to become better tech savvy people and use all of their tech support in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent productExcellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection, but something told me I needed to this time. We have had to use this protection a few times. The first time we used it, it paid for itself. They really do work on any electronic device. Good coverage to have, in the "just in case" moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had a pair of these for 3 years and I steal them any chance I get. I absolutely love these headphones. For being so heavy they feel very light on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a lower price! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal value, best customer service!. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good value. So far no complaints. Kinda makes me buy my electronics at Best Buy since they are all covered. I’m assuming this is the point of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I depend on this product for all of my laptop needs. I would not be without it. I consider this a best friend for senior citizens like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don’t have to pay for a protection plan up front anymore because I have total tech. I rather just pay the deductible if something happens instead of paying up front and not use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for major electronic purchases! Best Buy makes it easy to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase best buy protection whenever I make a purchase, I can honestly say that they have held up to their end of the purchase agreement whenever I have had an issue with a purchased item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for complete coverage and reduced pricing on new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this digital world I find the protection plan to be an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I bought several new products about a month ago. I have had problems and the Geek Squad has been helpful. I told them to give me a cot in the corner so I can cut down on drive time.

    I would recommend this to a friend