Customer Ratings & Reviews

I do recommend getting the total care Best Buy protection it's made it easy to return or exchange products if you're past the 14 days and the product isn't meeting your expectation or breaks. The customer service team at the return exchange counter have always been very helpful and having that total tech protection program makes things easier for them and for me.!

After over a decade of waiting, NCAA Football 26 finally brings college football back to consoles — and for the most part, it was worth the wait. Gameplay: On the field, NCAA 26 feels like a refined version of EA’s recent Madden titles but with a college twist that makes it feel faster and more unpredictable. The new “Dynamic Crowd Momentum” system is a standout when you’re playing in a packed Death Valley or the Big House, you can really feel the noise rattle your QB and influence audibles. It’s not perfect — there are still occasional legacy animations that look stiff, and the AI can be hit or miss, but overall it’s fun and feels different enough from Madden.

We have had Best Buy protection for years and it pays for itself practically. It’s been a godsend for our computers.

Always a MUST have on anything best buy bought! Whether its a TV, Printer, Vacuum, Computer, or more, getting this is a sigh of relief knowing they can replace the item if it breaks.

Buyer protection a must! Just remember to use it on higher priced items since you can only it twice per calendar year.

I like my Geek squad availability every time I have questions. I can call them any time, and I usually get a quick appointment if the problem requires them to see it in person. My only complaint is that now they do not include in home services with the protection package.

I do the protection plan mainly for the high-end cost of items. Protection is more valuable for expensive products where a single repair could cost more than the plan itself, such as major appliances my G.E. CAFÉ for example I wouldnt waste buying on cheap items not worth it, then I'd rebuy it.

Good to have was able to return something I was testing for 60 days and also customer service has been working well

Best protection for your item and the store works with you. They have great customer service and always have a solution. I have been with Best Buy since 2020 and I would not and cannot say anything negative. The El Centro branch is awesome!

I recently opted for the Monthly Best Buy Protection plan, extending coverage for my purchases up to 24 months, and I couldn't be more satisfied with the peace of mind it provides. Here's why I highly recommend this service: Comprehensive Coverage: The Monthly Best Buy Protection plan offers comprehensive coverage for a wide range of products, including electronics, appliances, and more. Whether I'm purchasing a new laptop, smartphone, or home appliance, I know that I'm covered against unexpected issues and malfunctions. Extended Warranty: One of the standout features of the Monthly Best Buy Protection plan is the extended warranty coverage it provides. With the option to extend coverage up to 24 months beyond the manufacturer's warranty, I have added protection against defects and mechanical failures, giving me confidence in the longevity of my purchases. Convenient Monthly Payments: I appreciate the flexibility of the Monthly Best Buy Protection plan, which allows me to spread out the cost of coverage with convenient monthly payments. Instead of paying for the entire protection plan upfront, I can budget more effectively and manage my expenses with smaller monthly payments. Hassle-Free Claims Process: In the event that I need to file a claim, the process with Best Buy Protection is seamless and hassle-free. I can easily initiate a claim online or by contacting customer support, and the dedicated claims team works quickly to resolve any issues and provide a satisfactory resolution. Peace of Mind: Above all, the Monthly Best Buy Protection plan gives me invaluable peace of mind knowing that my purchases are protected against unforeseen circumstances. Whether it's accidental damage, product defects, or mechanical failures, I have the assurance that Best Buy has me covered, allowing me to enjoy my products worry-free. In conclusion, I highly recommend the Monthly Best Buy Protection plan to anyone looking to safeguard their purchases and enjoy added peace of mind. With comprehensive coverage, extended warranty options, convenient monthly payments, and a hassle-free claims process, it's a valuable investment that enhances the overall shopping experience at Best Buy

I recently purchased this 98inch TCL and couldn't be happier with my decision. The picture quality is absolutely stunning, with vibrant colors and crisp 4K resolution that brings every scene to life. The slim design blends perfectly into my living space, and the user-friendly interface made setup a breeze. What truly impressed me is the exceptional value it offers compared to other brands in the market. The built-in smart features work seamlessly, providing quick access to all my streaming apps without any lag. The sound quality is surprisingly robust for its price range, though serious audiophiles might still prefer a soundbar. Considering its affordable price point, this TV delivers performance that rivals much more expensive models. If you're looking for premium features without breaking the bank, this is undoubtedly one of the best choices available right now. Highly recommended for budget-conscious buyers who refuse to compromise on quality!

We love the protection plan, it gives you peace of mind when you're buying these serious purchases that within reason bestbuy will back you up if something goes wrong. I'm more likely to spend more at Bestbuy than getting the same item cheaper somewhere else because my Bestbuy purchase comes with this protection plan.

Its all that left between shopping on line and being there in person. In person its always a pleasure to speak with knowledgavle associates making recomendations that help make wise choices . I had a great experience at your atwater store .

I had brought in my HP laptop and they ended up replacing the HD and I ended up buying the protestion plan because I wanted some kind of warranty on the service, but honselty, it saved me from having to pay for the initial consultation by the Geek Squad and it also gives me relief from having to worry about their work becuase it is covered.

I recently purchased the Monthly Best Buy Protection Plan (up to 24 months), and it’s been a fantastic investment for my peace of mind. The coverage is comprehensive, protecting my electronics against accidental damage, malfunctions, and even theft, which makes it feel like a safety net for all of my tech. What I appreciate most is the flexibility of the plan. It’s easy to set up, and the fact that it’s a month-to-month option means I can adjust or cancel it if my needs change, without committing to a long-term contract. The process for filing a claim is straightforward, and Best Buy’s customer service is always prompt and helpful whenever I need assistance. I’ve had to use the protection once already, and the experience was smooth. They quickly replaced my faulty device, which was a relief. Given the cost of electronics, this protection plan is definitely worth the investment to ensure my purchases are covered. Overall, I highly recommend the Monthly Best Buy Protection Plan for anyone who wants to safeguard their devices without worrying about long-term commitments. It’s affordable, convenient, and gives great peace of mind!

The Best Buy protection is the best part of the membership. When I have a problem with any of my products they find a quick solution for me to either get it replaced or give me credit to buy a new one.

Best investment ever! I recently bought a prebuilt computer as a Christmas gift. I brought it in and they were able to set everything up and have it completely ready for Christmas. This is the best additional add on for a Christmas present or any purchase you make!

I purchased this to get a free data transfer and extended apple care on my new laptop. I did not realize I needed to leave both laptops for 3 days for the transfer. It was not possible to work remotely without both computers so I had to make another appointment and drive 1+ hours again for the transfer. I did not notice any difference as all my folders and information was still on my desktop and book marked. It was a blessing.

As a tech enthusiast, I recently purchased the Monthly Best Buy Protection, and let me tell you, it’s an absolute game-changer. In a world where unexpected accidents and mishaps can turn a good day into a stressful one, having the Best Buy Protection plan is like having a safety net that provides unmatched peace of mind. 1. Comprehensive Coverage One of the standout features of Best Buy Protection is its comprehensive coverage. From accidental drops and spills to unexpected electrical failures, this plan has you covered. Knowing that my investment is safeguarded against the unpredictability of everyday life is a reassurance that money can’t buy – except it can, with Best Buy Protection. 2. User-Friendly Claims Process What truly sets Best Buy Protection apart is its user-friendly and hassle-free claims process. In the unfortunate event that something goes wrong with your purchase, the ease with which you can initiate a claim is unparalleled. Best Buy’s commitment to customer satisfaction shines through in their seamless and efficient resolution process, making the entire experience stress-free. 3. Investment in Longevity The Best Buy Protection plan doesn’t just offer coverage; it’s an investment in the longevity of my purchases. Knowing that I can use my devices with the peace of mind that comes from knowing they’re protected against unexpected incidents means I’m more likely to fully enjoy and utilize my gadgets to their fullest potential. 4. Versatility Best Buy Protection has also proven to be incredibly versatile. Whether it’s a new laptop, a smartphone, or a major appliance, the plan is tailored to meet the specific needs of each product. This flexibility ensures that, no matter what I purchase, I can rest easy knowing that Best Buy has my back. 5. Cost-Effective Solution Moreover, the Best Buy Protection plan has saved me from the worry of expensive repairs or replacements. The cost of unexpected mishaps can add up quickly, and knowing that I have a reliable and cost-effective solution in place gives me the freedom to fully enjoy my purchases without the fear of the unknown. The Verdict Best Buy Protection is not just a warranty; it’s an investment in peace of mind and durability. Whether you’re a seasoned tech enthusiast or a first-time buyer, this plan is a worthy addition to your shopping cart. Get ready to use your devices worry-free, knowing that Best Buy has you covered!

Worth every penny!! My membership protection is such a great alternative to individual product protections and it’s way cheaper