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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9701 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 9,701 reviews
  • Rated 5 out of 5 stars

    grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson's head gear for his playstation 4 broke at the ear piece, bad design! I was refunded the purchase price due to out of stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair, Geek Squad Replace!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy protection because you can go right into the store and talk to geek squad and if they can't fix it they replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to have the added protection for those Opps moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Critical choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always necessary to pretect what you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total Tech Membership has made me feel way more confident in purchases from Best Buy. They accept any returns or exchanges more easily, i get free shipping, and better deals than I used to. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my devices that I have bought from Best Buy have been good and if I have a problem with them the geek squad come out and fixes them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeds expectations. Hands down the best remake ever done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy product protection is the BEST. The only place we purchase our electronic products. Best Buy guarantee either they fix it or replace it if they can fix it. ❤ it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to call for help when needed gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it when you need it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may think you don't need. Have not had to use. Just having it, leaves not having to worry my hard earned money is well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase anything would happen to your item or it is sometring expensive yoy dont want to have to buy a new one for get this plan, be safe, they cober everything and will repair or replace anything 3ith damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection was a no brainer to purchase. It covers so many issues that could arise with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is the best thing you can get for your electronics. Everything or Anything can have something wrong with it that you can't see. This protection covers those unforeseen issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked and they replace it right there. Only down fall if your price was different you have to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to happen since sliced bread but IT OMG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ADD-ON

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RE-UP THE TOTAL TECH POLICY EVERY YEAR. IT HAS COMPLETELY PAID FOR ITS SELF. ITS A MUST IF YOU HAVE A LOT OF ELECTRONICS AND KIDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved many times which some of the more pricey purchases. I would say it’s definitely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a must need for all electronics If you follow my reviews, I’ll mention if I ever get a 400$ gift card. (Like the one they promise in the emails)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Discounts and piece of mind, you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, baby!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the protection. Best Buy is a great place to shop for so many products.

    I would recommend this to a friend