Customer Ratings & Reviews

Overall very easy to use, and they paid out as promised.

This item was awesome. Super seamless purchase people were great.

Protection Plan is great to have. It takes away the worry if you will have anything that goes wrong fixed. Best Buy will it right!

I hope to never have to use the protection, but having it on most of the products I purchase as a My Best Buy Total Tech member gives me one less thing I have to think about.

I love the protection guarantees and Best Buy service

Geek squad warranty’s always makes ordering or buying from Best Buy an easy decision.

Great service, excellent people and quality products.

Instant no questions asked. I love the employee help and would recommend if you are not as careful of your electronics

Well worth the purchase never know when you're going to need insurance

recommended it to purchase. If you have any problem the will replace it

Protection program has saved me a lot! Had some issues with my gaming mouse or Xbox Elite controller and they took care of it no problems!

Great protection plan included with Geek Squad Membership

Fantastic deal to be honest, saves you alot of peace and mind.

With the price of electronic repairs, the best buy total tech warranty covers everything and leaves me worry free, willing to step up to the high end item I want. I'm protected.

I purchased a Frigidaire 30 inch Induction Range that is still covered by an active My Best Buy Protection Plan. The range has this teeny, tiny problem where if you touch it anywhere there is metal, you get zapped by electricity. Sarcasm aside, I have 3 small children, two big dogs, and a husband who likes to do things 3 or 4 times to see if it keeps happening. Even though this is literally a dangerous situation, Best Buy cannot have anyone to my house for 8 days to fix it. I would love to leave a review for the range, but even though I have the option to leave a review for every toner cartridge and subscription I have every purchased from Best Buy, I there is no option to review the range. If I did leave a review previously, I have no way to find it and edit it. I have used their service for other appliances, and I will say every contractor who has every come to my house has been knowledgable, helpful, prompt, basically everything I could home an appliance repair technician should be. The administrative side of the program, on the other hand, not so much. The call center people I spoke ton on this matter were difficult to understand and also had a poor connection which made it worse. You also have to pay for the service upfront or they will not even schedule you.

I haven’t had to use it yet. But I do feel better knowing I have experienced people ready to correct any future problem I may incur with my electronics.

We assure we always have the additional coverage and protection from BB.

I have purchased many items from Best Buy over the past few years. It is definitely worth getting this protection plan. It’s a worry, free investment.

I recommend this item really helpful all my friends perched this item

Great product did all it was advertised to do. Very satisifed.