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Customer reviews

Rating 4.8 out of 5 stars with 10203 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 10,203 reviews
  • Rated 5 out of 5 stars

    Protect Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have peace of mind. Does exactly that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is really good to have and cover your product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have peace than buying another piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved My Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with the Geek Squad was fantastic. I accidentally spilled iced tea on my laptop and needed to have it checked. When I unplugged it, I noticed that the back of the computer was hot and had a bulge in the case. Fortunately, there was no damage from the spill, but the battery was in danger of exploding! The Geek Squad successfully removed the battery and confirmed that there was no water damage. They also serviced the machine, and it now runs almost like new when plugged in. Additionally, they can install a new battery when I bring one to them. I'm so glad they saved my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!!yes!!!!yes!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free product warranty? Who doesn't want that? We need this forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money spent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps when you have something happen to your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you money over the long run high value essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding insurance product that truly exceeds expectations. The coverage options are extensive, providing comprehensive protection tailored to individual needs. The user-friendly interface makes managing policies and filing claims incredibly straightforward. Furthermore, the customer service team is exceptionally responsive, offering helpful support whenever needed. Overall, this insurance option is a remarkable choice for anyone seeking reliable and efficient protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty Extension Offer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for helping to keep your technology running smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Dope for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HyperX Cloud II Core Wireless headset for a couple of months now, and overall, it’s been a solid pick—especially for the price. The battery life is one of the best things about it. I charge it maybe once a week, and even then, it still has juice left. The sound quality while gaming is really good. I mostly play FPS games like Valorant and Apex, and I can clearly hear footsteps, gunfire, and directional audio thanks to the DTS surround sound. Comfort-wise, it’s lightweight and the memory foam earcups feel great, even during long sessions. I wear glasses and didn’t have any pressure issues. The wireless connection is stable too—no dropouts or lag. The downside is definitely the mic. My friends on Discord immediately said I sounded quiet and muffled. There’s no software to adjust anything, so I stopped using the built-in mic altogether and switched back to a separate one. Also, the buttons on the earcup aren’t super intuitive, and it lacks Bluetooth or a 3.5mm option, so it’s basically PC-only. If you want a comfortable, great-sounding headset with long battery life for PC gaming and don’t care much about mic quality, this one’s a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Totaltech Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Best Buy Totaltech Protection Plan for a while now, and honestly, it’s been a great investment for my electronics. The peace of mind it offers is totally worth it, especially for big-ticket items like laptops and TVs. What I Like: ✅ Covers Accidents & Repairs – Whether it’s a cracked screen or a sudden breakdown, they’ve got it covered. ✅ Free Repairs & Replacements – I’ve had a couple of repairs done with no extra cost, which saved me a lot of money. ✅ Tech Support Perks – Discounts on services and help whenever I need it. A Few Downsides: ⚠ Pricey Upfront – It’s not the cheapest plan out there, but it pays off if you ever need repairs. ⚠ Some Wait Times – Depending on the product, repairs can take a little time. Final Thoughts: If you’re someone who buys a lot of tech or just wants extra security for expensive gadgets, this plan is worth considering. It’s saved me from spending hundreds on repairs, and the added perks make it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provided protection offers peace of mind when purchasing expensive items, ensuring that your investment is safeguarded against unforeseen issues or damages. You can shop confidently, knowing that any potential problems will be covered, enabling you to fully enjoy your purchase without concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ncaa 26 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a decade of waiting, NCAA Football 26 finally brings college football back to consoles — and for the most part, it was worth the wait. Gameplay: On the field, NCAA 26 feels like a refined version of EA’s recent Madden titles but with a college twist that makes it feel faster and more unpredictable. The new “Dynamic Crowd Momentum” system is a standout when you’re playing in a packed Death Valley or the Big House, you can really feel the noise rattle your QB and influence audibles. It’s not perfect — there are still occasional legacy animations that look stiff, and the AI can be hit or miss, but overall it’s fun and feels different enough from Madden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth having the best buy protection to keep your gadgets secure in case of any accidents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection, offering protection coverage for up to 24 months, is a service provided by Best Buy, a well-known electronics retailer. This protection plan aims to provide customers with peace of mind by safeguarding their purchases against potential issues and extending the warranty period. One of the notable aspects of Monthly Best Buy Protection is its flexibility. By offering coverage on a monthly basis, it allows customers to choose the duration that best suits their needs, whether it's a short-term plan for a specific device or a longer-term plan for a more expensive item. This adaptability is convenient and allows customers to tailor their protection coverage to their individual requirements. The protection plan covers a range of potential problems that can occur with electronic devices, such as mechanical or electrical failures, power surges, and even accidental damage caused by spills or drops. This comprehensive coverage can provide reassurance, especially for expensive and fragile devices like smartphones, laptops, or gaming consoles. Best Buy's reputation as a reliable and customer-centric retailer adds to the trustworthiness of the Monthly Best Buy Protection plan. The company has a wide network of service centers and skilled technicians who can assess and repair devices efficiently. This can be particularly beneficial when unforeseen issues arise, as customers can rely on Best Buy's expertise to address problems quickly and effectively. However, it is important to carefully review the terms and conditions of the Monthly Best Buy Protection plan. Like any warranty or protection service, there may be certain limitations and exclusions that customers need to be aware of. It is crucial to understand what is covered, what is not, and any deductibles or fees that may apply. Furthermore, customers should evaluate the cost-effectiveness of the Monthly Best Buy Protection plan. It's essential to consider the price of the plan in relation to the value of the device and the likelihood of needing repairs or replacement within the chosen coverage period. Comparing the cost of the protection plan to potential repair or replacement expenses can help determine its overall value. In conclusion, Monthly Best Buy Protection is a flexible and comprehensive protection plan offered by a reputable retailer. It provides customers with an extended warranty period, coverage against various potential issues, and access to Best Buy's reliable repair services. However, it's crucial to carefully review the terms and assess the cost-effectiveness of the plan based on individual needs and circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional & adds much value to my purchase cause of my Total Rewards Membership!! I LOVE dealing with them in Hammond, Louisiana !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It if you shop at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comoletely worth it if you frequently buy at Best Buy. The shipping perk, added return/warranty by itself is excellent. You add the tech support, it really helps. Read the fine print though, there are limits to what tech can do to help you fix certain things like hard drive recovery, etc. Overall, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I i’ve been using total tech for many years and I love the Customer Service. Knowing that I have a guaranteed warranty on my products, makes me feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan — Truly Worth It! This protection plan has worked amazingly well for me. It gives real peace of mind knowing my product is fully covered. The process is simple, fast, and reliable. When I needed help, everything was handled smoothly with no stress or complications. It’s definitely one of the best protection plans I’ve used — dependable, easy, and absolutely worth having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SGC#3 PROTECTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is amazing and a MUST have for any product. Especially electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Console is PS5 now the VR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use the VR for PA5!!Best Buy is the ONLY place to get your gaming, electronics at!! We have always had been able to find the newest technology for the best price and THE BEST PRODUCT PROTECTION plan!! The Black Friday deal on the VR is tts! We purchased all of our appliances , gaming and electronics only from BEST BUY!! Tis the Season for giving!! They make it easy and fun!

    I would recommend this to a friend