Customer Ratings & Reviews

The Best Buy Membership is the way to go if your the type of person that purchases a lot of tech and want to be protected. I feel like your Tech is a investment and should be protect and Best Buy hasn't let me down when a product failed or has issues. The team is always accommodating and professional giving a great overall, shopping experience. Well recommended.

This protection is nice to have but hopefully will never need it. A must have for mobile phones. I have used it for laptop repairs. The quality of the replacement parts don't seem to be of the same standard as the original parts, but it extended the life of the laptop, so that was beneficial. All electronics that I purchase at Best Buy are covered and added automatically at check out.

Replaced the item no questions asked. Added year isn’t warranty payed great dividends. Recommend highly

It’s only worth it if you shop here a lot The other tier is more suitable if you don’t come here a lot. I pretty much come here every two weeks lol everybody knows me at this location in Johnstown lol

Glad I had this when my computer took a crap in the middle of midterms. My computer wasn't even a year old when all of a sudden the bitlocker popped up and I couldn't get pass the reboot. Geek Squad to the rescue and the only thing it cost me was buying a backup drive. No cost to me for the repairs.

it is always smart to have your devices protected you never know when you will need it

Superb Sound is the best If you recommend it, you're able to use the battery to last.

I’ve had the Best Buy Totaltech Protection Plan for a while now, and honestly, it’s been a great investment for my electronics. The peace of mind it offers is totally worth it, especially for big-ticket items like laptops and TVs. What I Like: ✅ Covers Accidents & Repairs – Whether it’s a cracked screen or a sudden breakdown, they’ve got it covered. ✅ Free Repairs & Replacements – I’ve had a couple of repairs done with no extra cost, which saved me a lot of money. ✅ Tech Support Perks – Discounts on services and help whenever I need it. A Few Downsides: ⚠ Pricey Upfront – It’s not the cheapest plan out there, but it pays off if you ever need repairs. ⚠ Some Wait Times – Depending on the product, repairs can take a little time. Final Thoughts: If you’re someone who buys a lot of tech or just wants extra security for expensive gadgets, this plan is worth considering. It’s saved me from spending hundreds on repairs, and the added perks make it even better.

I really like the total protection plan for the most part. It used to be better and I'm having more instances where they aren't just replacing the product.

Best Buy protection is very well worth the price, and is extremely beneficial on the electronics I purchase.

My family buys all electronics from Best Buy due to their fair return policy & the Best Buy Protection Plan. It's nice to know any of our devices or appliances are fully covered even past the factory warranty. It gives us peace of mind, so it's worth it.

My laptop was giving me issues so I took it to the Geeks. They fixed it, but warned me the battery was swollen. I asked about repairing it. They explained that it would not be cost-effective and suggested putting the money into a new investment. I think it was a wise choice.

This protection plan fits perfectly with devices that get regular use. I like knowing there’s coverage if something unexpected happens. It’s easy to manage and doesn’t feel overpriced. Overall, it’s a solid option.

Haven't had to use it yet but hopefully if i need to everything will go smooth

I have Best Buy protection on all of my devices. This includes 4 iPhones, Surface tablet, and LG washer dryer tower.

I'm pleased with the value of my Best Buy Protection plan. It's wonderful when a service provides peace of mind and proves beneficial. Knowing that I have reliable support for my purchases is certainly reassuring. Thank you Best Buy

My protection plan is the greatest because it covers everything that it say it is but don’t get know 2 years it like one year to me.

I really like the extended warranties that I get and protection with my total tax membership. Automatically applied no extra charge and help with any questions or set ups, including extended return policies. I like the Best Buy protection plan.

I have been a total tech member for several years now it renews every year but when I buy something, I’ve got a two year warranty on anything I buy without have to buy an extra warranty. If my computer gets a virus I can take it to Best Buy and they will clean it up for me for free. I would recommend this to anyone that buys stuff from Best Buy.

This is the best investment I’ve made in a long time. Definitely worth the money have use it for all my electronics and have never had a problem. I definitely recommend this protection.