Customer Ratings & Reviews

GREAT PROTECTION IF AND WHEN NEEDED. FOR PEACE OF MIND AND NO WALLET PAIN, BUY FROM THE BEST.

Read and understand the fine print. I learned the hard way, when a couple if my covered items went bad and attempted claims. Apparently Geek Squad associates in store only look at PCs. They didn’t attempt to repair my virtual pinball machine or Sonos portable speaker (which likely only needed a new battery). Didn’t even attempt to power them on. Simply informed me they no longer carried my particular items (both have newer models) and said I would receive store credit for what I paid for them, minus $50 deductible per each item. And because I used loyalty points at purchase, they would only give store credit for cash paid. In other words, I wouldn’t even get enough store credit to replace the cheaper of the two! Unless you’re covering half a dozen Apple items with Apple Care, forget this. Absolutely not worth it.

I am happy with my purchase of the protection plan. It is a nice peace of mind to know I am covered.

I love the convenience of having warranty on all my products. The price is perfect for all the perks and extras you get by being a member.

I have had the protection for a few years now and have had to use it on occasion. It works as expected, and that is a good thing.

I have used this plan when originally purchasing the Nintendo Switch, and I am very happy with the ease of use and price. I had to replace my original and the process in store was quick and painless.

I use it all the time best of the best . The bees knees

Worth every penny. Free shipping Free installation of Dishwasher Free haul away Computers check up in store.......no problem

Always incredible to be in the store, all employees smiling and being so helpful.

We have only purchased this protection recently. In this short time period we have used it several times. Savings with the plan has worked out for us. Also nice techs and help with the electronic equipment.

Had a problem with my laptop around early hours in the morning before the stores opened do I used their online help and they helped me solve my issue

Good program to use to give peace of mind. Just do it.

This is a very good product. I can recommend this to all

This product has saved many times which some of the more pricey purchases. I would say it’s definitely worth getting.

Take advantage of this plan. Having this plan take your Best Buy customer back in time. You are treated great with this plan

Always get the protection plan! Every product I buy from Best Buy the protection plan is worth it, if there are ever any problems they are there to help!

One of those things where you hate to have but blessed to have it when you need it.

This protection plan has helped our family so many times. Worth every penny!

Always helpful to have Geek Squad get you out of some technical jam, plus the purchase protection is an added bonus, among other benefits.

The Best Buy Protection was a no brainer to purchase. It covers so many issues that could arise with my computer.