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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9702 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 9,702 reviews
  • Rated 5 out of 5 stars

    best buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall i think it's a good value, gives total peace of mind. and extends return time. from 14 day's to 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is absolutely a great thing to have as in the event of a hardware issue, you can swap out the device without having to invoke manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fact that it covers all electronics, not just the ones that I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I needed it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the investment. My daughter broke her tablet, and they took care of it immediately. Super good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEAD Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver. My computer went down after just a year and HP no protection but I have Best Buy and it was fixed with just a apart change no labor and they restore it back and all is well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover my new cell phone. It is good to have extended protection, as these devices have gotten a lot more expensive to replace. Going forward, this will be included in a Totaltech plan, which I will do next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with my protection plans from Best Buy’s z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modernized street fighter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good game. The graphics are good. The only thing that was a challenge was adding the add-ons to play versus mode. Overall cool game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logical protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting. In case of damages or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swrvice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Have used it many times. I am never treated badly or made to feel inferior. Always treated with respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isn’t what it used to be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for the yearly TTM and it’s honestly pretty great. Just hate the fact that it is CONSTANTLY CHANGING. They took away some great perks just to make it $30 cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the few times I've had to use this protection plan, no questions asked and product was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reba review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this membership. I have the assurance my devices are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for the money. The coverage is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money up front. I buy a good amount of things from best buy and this plan pays for itself many times over by the end of the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For serious tech only.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money, especially if you are serious about Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things happen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and convenience of not having to worry about my electronics. When something happens go change it no question asked… this is the best out of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to buy your electronics since they are very helpful when you purchase the Best buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is the best purchase ever. Consider having one if you get appliances , electronics and/or technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty or no warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is always a perfect buy and I’ve never had issues with using my warranty. Thank you for service of excellence.

    I would recommend this to a friend