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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 10,262 reviews
  • Rated 5 out of 5 stars

    Geek Squad repair, Geek Squad Replace!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy protection because you can go right into the store and talk to geek squad and if they can't fix it they replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Best Buy protection every time I purchase an item, it is included in my my TotalTech plan. It really is a no-brainer. If I have problems with the device they will work on it for free, until you need parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection a couple of times. Is it worth the cost? I believe it is. It will save you money and gives you protection over everything you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was super helpful and explained this and is great to include with new college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice and grate protection all electrical things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, saves me a lot of money and stress. all you have to do is call to get an appointment and take your product in to be fixed or replaced at no cost sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my Total plan worth the annual fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my Total plan worth the annual fee - this protection comes for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having the 2yr protection on all the technology i buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right choice for big spenders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but if you're a repeat shopper on big ticket items it's well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help ,have not had to wait in line and they seen to no how to fixed and help with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have this!!! I have saved hundreds on repair costs. Just using these things can result in unintended damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will ALWAYS use protection! Better safe than sorry is what I always say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech membership so this comes with every purchase but it was much needed even when I didn’t have total tech especially with kittens always knocking stuff over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in best Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service i get and I love my new purchase laptop and extra iteams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $200 per year. Simply switch out a defective item or get your money back on a gift card. Has saved us a lot of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have protection on everything you buy - newer technology unfortunately doesn’t last, and without protection, wouldn’t be worth it to purchase every time it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff people well trained and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service staff are very knowledged, helpful and courteous. The service is worth it for at least the first few months or year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great coverage for many items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extra controllers, these were perfect! Great colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan! Every product I buy from Best Buy the protection plan is worth it, if there are ever any problems they are there to help!

    I would recommend this to a friend