Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 10,204 reviews
  • Rated 5 out of 5 stars

    Best Gaming Console is PS5 now the VR!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use the VR for PA5!!Best Buy is the ONLY place to get your gaming, electronics at!! We have always had been able to find the newest technology for the best price and THE BEST PRODUCT PROTECTION plan!! The Black Friday deal on the VR is tts! We purchased all of our appliances , gaming and electronics only from BEST BUY!! Tis the Season for giving!! They make it easy and fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: A Superhero Shield for My TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: **A Superhero Shield for My TV** Let's face it, having kids is like living in a constant state of "Dodgeball: The Ultimate Edition," but with toys instead of balls. That's why, when I purchased our latest family room TV, I didn't just buy the TV; I invested in a robust protection plan, and boy, am I glad I did! This protection plan has been the unsung hero of my household. It's like having an invisible superhero shield around the TV. From flying action figures, rogue crayons, to the accidental juice box spill during Saturday morning cartoons, this plan covers it all. The peace of mind it provides is worth its weight in gold (or toys, in my case). The customer service is outstanding—responsive, understanding, and always ready with a solution. The first time I called, feeling a bit embarrassed as I explained how a makeshift lightsaber (a.k.a., the broom) knocked the TV stand, they reassured me faster than you can say "Clean up in aisle five!" Within days, a technician was at our door, ready to make things right. What's truly fantastic is how easy it is to use the plan. There's no treasure hunt for paperwork or riddles to solve; a simple call or email is all it takes to get help on the way. And there's no limit on how many times you can use the service, which, with my mini-tornadoes, is a feature that's been put to the test more than once. In conclusion, if you have kids, or even just live in a place where accidents are a sitcom waiting to happen, this TV protection plan is your must-have. It's not just a warranty; it's your very own guardian angel, ensuring that the show will go on, no matter what little surprises life (or your kids) throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For The Long Run

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few months since I have signed up for this protection and I have not regretted it once! The customer service has been helpful and patient each time I had a certain issue with a product. The issue I would experience would be solved almost same day and I never paid a buck extra! This membership is worth it and I definitely recommend. If you have any issues, the customer service phone line helps you fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I love it!!! Great to have if you purchased a lot of electronics from Best Buy takes away the headache and stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service easy to use they do all the work automatic please when purchasing new products they're also added to this protection just an all-around great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It - Minimal Cleaning

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has helped my health journey tremendously. I can now make my own smoothies at work! It has the perfect size, easy to use, and make my life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans always come in handy. They have saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers and charging base

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controllers and charging base works great I like the lights that signify the charging status easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty certain only Best Buy has something like this and I found it super handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatility and print quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and in particular good reproductions of photographs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to work without worrying about if my products will work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it once and it was great. Had a defective GPU and they exchanged it over a month after purchase with no issues. The money and hustle I saved was more than the protection subscription. Plus everything you buy from BB gets the 2yr protection automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't buy anything without this protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of Best Buy Protection is how easy it is to return or exchange any defective products. There is never a hassle as long as you're still under the covered timeline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it in my eyes especially if you purchase a lot of electronics and tech items if anything happens to them you have protection on them which is awesome! So I would recommend getting it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my purchases have been guaranteed and haven’t had any issues on returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month insurance of fantastic love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good protection plan. It lasts all the way for 24 months and after the day you pay a small fee so they could come out and fix it with Son go wrong with the washing dryer refrigerator they can come out and fix it unless it is unfixable where they can see replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind, Best Protection!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan (up to 24 months) is a game-changer, earning a solid 5-star rating from me. This plan offers unparalleled peace of mind, ensuring that my purchases are safeguarded against unexpected mishaps. One of the standout features of this protection plan is its comprehensive coverage. Whether it's accidental damage, hardware failures, or malfunctions, knowing that my product is protected for up to 24 months provides a sense of security that is invaluable. It's a proactive investment in the longevity and reliability of my purchases. The convenience of the Monthly Best Buy Protection Plan is remarkable. The easy enrollment process, coupled with the flexibility of choosing protection duration, makes it a hassle-free experience. I appreciate the option to extend coverage on a monthly basis, aligning with my specific needs and preferences. Customer support associated with this protection plan is exceptional. In the rare instances where I needed assistance, the Best Buy support team was prompt, knowledgeable, and dedicated to resolving my concerns. This level of service adds significant value to the overall protection plan, assuring me that I'm in good hands. The peace of mind offered by the Monthly Best Buy Protection Plan extends beyond the product itself. It covers the unexpected, allowing me to use my devices with confidence, whether it's a new laptop, smartphone, or any other electronic gadget. This level of assurance enhances the overall shopping experience with Best Buy. In conclusion, the Monthly Best Buy Protection Plan is an indispensable add-on for anyone looking to safeguard their investments. With its comprehensive coverage, flexible duration options, and excellent customer support, it ensures that I can enjoy my purchases worry-free. If you value peace of mind and want the best protection for your products, this protection plan is a wise and worthwhile choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what drives me to buy from Best Buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of retailers out there but the complimentary protection plan is really what drives me to buy from Best Buy every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buys Protection empowers me to embrace new technology confidently, knowing that any issues I face will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best part of having an item.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a product things happen, so I recommend you getting this protection plan without fail. Take it from me.You'll want it.

    I would recommend this to a friend