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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 10,262 reviews
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the prices of everything going up as well as repair costs, just having the piece of mind that my items are protected goes a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.. or lose out...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have this plan yet, you gotta be out of your mind. This is an all access pass to the best customer service best buy can offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ocusync 4 is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many DJI drones , this new unit is ranking very high on my list , I may like it better then my Mavic classic. Just buy it you won’t have any regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Best Buy service plan. I purchased this again because last year I had probably used it 6 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perk from Best Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perk from Best Buy to offer up to 24-months of protection on any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replave the original switch joy-cons due to haveing drift when using got these new ones and works good as new plus matches the originals couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Geek squad did a great job setting up my computer and I was able to take it all home and use it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best thing that I could have done for the expensive product that I purchased. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive enjoyed having this plan. They deliver and set up all for free. They even explain how everything works. I would get this plan for your piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy. Love all their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to have for additional storage space with the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a project manager, so participating in this program has been very economical, especially with regards to delivery, installation and hauling away old appliances. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service Contract

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great investment, especially if you are having any installations done by the Geek Squad. Their in store technicians are very friendly, helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of the protection plan. It is a nice peace of mind to know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind, that if something goes wrong I can bring my item to local BB instead of dealing with the manufacturers warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for Christmas! Look forward to giving it to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have a little protection you never know

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You bought it, you took it home and your little brother pulled up instead of out and now it doesn't work. Good thing you got that protection plan huh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use; and very assessable. 5⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isn’t what it used to be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for the yearly TTM and it’s honestly pretty great. Just hate the fact that it is CONSTANTLY CHANGING. They took away some great perks just to make it $30 cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the protection plans. Wouldn’t buy without them especially when you have gamers in your house. Such an easy process when needed.

    I would recommend this to a friend