4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 10,264 reviews
  • Rated 5 out of 5 stars

    Have been worry free with these protection plans!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don't have to worry about forgetting to get protection plan on my essentials that can get wear and tear or any possible accidentally damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable support

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable protection via drop off or geek squad in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is absolutely a great thing to have as in the event of a hardware issue, you can swap out the device without having to invoke manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, runs quietly as I sleep, and noticeable improvement in air quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anonymous

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 laptops, a tv, the Oculus so I am grateful to have the extra 24 month protection if something should go wrong or fail on any of my purchases. The protection is worth having for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i get a warranty on my products i feel better about it. Not only is it easier to just walk in a best buy store to exchange something or warranty out. Its easier and takes less time to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fr Fr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, the protection gives me the peace of mind that if my electronic utilities need maintenance or service that the Geek Squad has my back and it is not going to cost me a fortune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. I would say talk to someone in Best Buy so they can better explain. I wish the first person explained it better and I would've been brought this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance best buy total

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance I got for my laptop and computer and monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth while warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it when you buy a big item most of the time the Best Buy warranty is better than the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have protection on my computer just in case anything were to happen so that I can get Geek Squad to come and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought total tech after having insurance not cover my tv from a lightning strike but best buy did with my protection plan and i will always keep it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing Things Right

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has help me several times, giving me advice on a new lap top, helping me to get back on line and saving me time and money. Thank you and God Bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan that I have every encounter, everyone should get a chance to enjoy this.....Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never have to use it since the product this covers is so good but it's great peace of mind and comes with the BestBuy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great membership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Two Cents

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. But I'm sure Best Buy will make good on their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Works great. Wster stays hot. I wiuld recommend this to anybone looking for a coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look its always good to keep this thing protected okay? I generally never leave home without it so its worth keeping it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to get help setting up new iPad and changing old iPad for another use. Was helped through the process which made this already worth it.

    I would recommend this to a friend