Customer Ratings & Reviews

We purchased the Best Buy protection, but have not had to use it. My older daughter goes to Best Buy for everything and told me. I'ts a must to purchase that. Because best buy is very good about fixing or replacing items when something goes wrong.

Best buy protection plan is not expensive and help a lot to protect your devices

100% would recommend best buy protection on every device. Especially consoles, washer dryer etc.

When it comes to protecting your valuable purchases, Best Buy's 24-Month Protection plan is a reliable solution that offers peace of mind and exceptional customer service. Having had personal experience with this extended warranty, I can confidently say that it is a worthwhile investment that goes above and beyond the manufacturer's warranty. The 24-Month Protection plan from Best Buy provides an extended coverage period, ensuring that your products are protected against unexpected breakdowns and malfunctions beyond the standard warranty period. Whether you're purchasing electronics, appliances, or other high-ticket items, this plan gives you an added layer of security. One of the most impressive aspects of Best Buy's protection plan is the comprehensive coverage it offers. It goes beyond traditional warranties by providing coverage for a wide range of issues, including mechanical and electrical failures, as well as accidental damage from handling. This means that if your device stops working due to a covered issue or accidentally gets damaged, you can rest easy knowing that Best Buy has you covered. In addition to its extensive coverage, Best Buy's 24-Month Protection plan stands out for its convenience and flexibility. When you need assistance, simply bring your item to any Best Buy store or initiate a claim online. The claims process is straightforward, and the customer service representatives are knowledgeable, helpful, and responsive. They strive to resolve your issues quickly and efficiently, ensuring a hassle-free experience. I found that Best Buy's protection plan offers excellent value for the price. Considering the potential cost of repairs or replacements, the upfront investment for the 24-Month Protection plan is often more cost-effective in the long run. It provides a sense of security and can save you from unexpected expenses that may arise after the manufacturer's warranty expires. Another notable feature of Best Buy's protection plan is its transferability. If you decide to sell or gift the covered item, the remaining coverage can be transferred to the new owner, enhancing the overall value and appeal of the product. This transferability adds an extra layer of flexibility and makes it an attractive option for those planning to sell or upgrade their devices in the future.

I always use protection. Best Buy protection. In a world where devices mysteriously stop working the day after the return window closes, you’ve got to stay prepared. I don’t trust fate, I trust warranties. So when something inevitably glitches, overheats, or decides to retire early, I’m already one step ahead. Protect yourself. Only amateurs go unprotected.

Great product easy to use any age appropriate highly recommended

Helped during a physical damage and laptop recovery

Worth it to have! Glad I was introduced to this protection plan!

They don’t give you a hard time when products are taken for repair

It works great for me! All my purchases come with a one-year warranty, and it’s really worth it — I would have spent so much more without it. Some items can be exchanged under warranty and they give you a new one, like mice, mouse pads, or headphones. Others are covered under the protection and repair plan, like laptops or Dyson products. 100% recommended if you shop a lot at Best Buy!

I had a monitor that had burnt out pixel and they just replaced it with a new one no questions asked

Haven’t had to use it yet but we have it just in case we need it!

I finally had to use my protection plan on my phone. It was quick and easy to use Well worth the cost of total protection.

Love that I get the protection plan with my purchases as part of the total Best Buy member. It really helps out.

The protection plan is the ultimate go to for best buy and it covers everything! From incidental breaking to water damage. Everything.

Best Buy Protection is a must-have, plain and simple. I do not buy any product that offers protection without adding it to my purchase. It transforms a nervous purchase into a secure investment. It's affordable, the service is reliable, and having coverage for accidental damage is a necessity in my household. Absolutely essential protection!

Every since l have been a member l purchased the plan and always will well worth it to me

The experience I get from this product that I purchased is such a game changer. It makes life easy.

If you like electronic buy total tech between the savings and peace of mind you will be very satisfied with every purchase and if your not total tech give you 30 more days to return the item which is almost unheard of in this space

I have been a Best Buy Total Plus member for six plus years and I recommend it to all of my family and friends! My parents signed up a year ago as well! I am a loyal Best Buy customer because of the trust in this plan. I wish that installation was still included!