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Customer reviews

Rating 4.8 out of 5 stars with 10008 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 10,008 reviews
  • Rated 5 out of 5 stars

    Our version of. Artificial Intelligence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you assurance and comfort in knowing they are there to help if you don’t have knowledge to make something work on your device/appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes ordering on easy and quick. I have never missed out on a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is definitely worth the annual expense if you are inclined to keep current with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because I get access to great prices and protection for my goods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the peace of mind to have the protection plan. Fortunately, I haven't had to use it, but it's there in case I need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water reservoir is too narrow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water reservoir is slender and, as such, I found it impossible to place the filter holder into the reservoir. I could not get my hand far enough in to securely place and secure the holder for the filter. Had to teturn because of this issue and my hands are not large. Gave 3 stars because of this because I think it would be a problem for others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport WD.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I pick this Portable HDD. More happy because I want to Best Buy to get this.My Passport for Mac is very easy to work. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can get protection on a product for over the amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are second to none. Great deal. Never buy without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have the protection plan for the products that I purchased. It gives me peace of mind and I recommend to everyone considering a purchase protection plan as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and totally worth the membership. It’s so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the issue my hubby has with ecteronic and laptops this is the only way to go, They have helped him many times so it's a life saver for me to not murder him. Happy family but totaltech is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It is worth the peace of mind and knowing you have Best Buy‘s support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time. Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not tech savvy and/or you just don't want to bother with any challenges with your tech - this plan is dynamite. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this is super helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any pc related issue will be fixed , they dont charge you due to your memebership , and you get so many benefits and sales. Amazing amazing plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cost benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for discounts and also peace when something breaks it will cover and youbdont have to lose a lot of $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this insurance yet, but the discounts when you purchase something new are very good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty on products, and with total tech membership, they’re free! However, good to keep in mind that there might be service fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a member of BestBuy and having virtually everything under warranty is a major win in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the protection plan is a great idea. That's when the product lasts. Example I still have to date the original product.

    I would recommend this to a friend