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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9489 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 9,489 reviews
  • Rated 5 out of 5 stars

    Best flight controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Thrustmaster T.Flight Hotas One for Xbox and PC, and it’s been a solid experience. The detachable throttle and responsive joystick make it feel immersive, especially with games like Microsoft Flight Simulator. Setup was straightforward, and the adjustable resistance is a nice touch. While the plastic build isn’t premium, it feels sturdy enough. It’s perfect for beginners or casual sim players, though advanced users might want more customization. Overall, a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals, saved money over time for repairs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good offer if you shop often at Best Buy overtime you will definitely save more for costly repairs I recommend this for almost any electronics especially the ones without replaceble batteries in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water pick waterflosser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Water pick waterflosser cordless plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more worrying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing to know my electronics and products are covered with the protection plan, no need to worry anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought extra protection for our appliances and cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ongoing Coverage with Total Membership—Peac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Best Buy Total membership, the monthly protection is an awesome value. Instead of buying individual protection plans for each device, I love that one yearly membership covers everything I buy. It gives me peace of mind knowing that as long as I’m a member, I’m covered for repairs, replacements, or returns if anything goes wrong. It’s a bit of a downside that you have to keep paying each year to maintain coverage, but honestly, it’s worth it for how flexible and consistent the protection is. If you shop at Best Buy regularly, this membership makes a lot of sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From the kKidd family’s Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all thanks for my wonderful associates for helping me . Now as for my oscillating fan it work very well so far I just love all of the products from my Best Buy . You’ll live up to your name so thank you for being there for me and my family.t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric purchase to unite us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually playing right now with my daugther friend it is cool beter said awesome, it united my family and my son's and daughter friends with us. They are teenagers and they like the playstation a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy ordering on app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ordering on the Best Buy app. It’s so convenient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan offers great peace of mind for any purchase. It covers repairs, replacements, and accidental damage, making it a worthwhile investment. The claims process is easy, and customer service is helpful. With reliable coverage and fast support, it’s a great way to protect your electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its perfect for traveling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is impressive...i got it on sale i been looking at it for months and finally got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a serious no brainer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been Elite plus for a few years now and Best Buy does great making you feel appreciated. However is you join what is now called “Beta” you will feel loved. I hope they don’t mind but I posted my savings since I got it in may. Sure there are $5-25 discounts or various items. Buy going to bed at night knowing if I crash my DJI FPV drone or even if a Blackhawk shoots it down. I can bring it in, pay a small copay and get a new one. If you are an apple fan then never buy an apple devise elsewhere. Why? Because applecare is free if you are a beta member. That $159 on iPhone savings there. On AirPods, I ordered from apple so had to pay $30. Lol. On my MacBook and probably 4 iPads I will buy for work this year I will save a buy load. Insider Beta surprise perk. I was just hanging out and got a Best Buy alert only for beta members. Because I was beta I got a chance to purchase a super special $50 package before it went on sale to the gen public and those nerds swarmed every way buy in the country the instant they were released. I paid $50 for something I would have never known about and have to my 7 year poke card collector. In that box allow. We have found 2 cards worth over $100 and sever worth $10-15. Thanks beta! You make my elite plus membership no so elite anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on everything because of total tech protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny - Comprehensive and Convenient P

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan is a lifesaver for anyone who values their electronics. This plan provides peace of mind with comprehensive coverage for accidental damage, mechanical breakdowns, and even theft. The monthly payment option makes it budget-friendly, allowing you to spread out costs instead of a large upfront payment. Plus, Best Buy’s customer service is top-notch, handling claims quickly and efficiently. This protection plan ensures you can enjoy your devices without worry, making it a must-have for any tech enthusiast. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say these guys are geeks. They do what they're supposed to great.Job geeks keep up the geek work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent Hill 2 Remake (PS5) – A Classic Reborn.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of gaming’s greatest survival horror experiences is back, and this remake of Silent Hill 2 does not disappoint. Team Bloober absolutely nailed it, capturing the eerie atmosphere and unsettling sound design that made the original so iconic. From the moment you step into the fog-covered streets of Silent Hill, you’re pulled into an experience that’s both familiar and completely refreshed for today’s players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like the day after Thanksgiving shopping for Christmas and got the BEST gift! Staff was beyond helpful and organized the large group of people waiting to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pc is fixed perfectly because of geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They understood the promblem immediately and Fixed it before I knew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me additional years of coverage for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Protection Customer since 2019

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy Total Protection customer since 2019. I pay for an annual subscription and receive a discount. The options of care for cell phones and computers are great. I can bring the device into Stillwater, OK local Best Buy store or a tech can work on it remotely.

    I would recommend this to a friend
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