Customer Ratings & Reviews

I have been a Best Buy Total Plus member for six plus years and I recommend it to all of my family and friends! My parents signed up a year ago as well! I am a loyal Best Buy customer because of the trust in this plan. I wish that installation was still included!

Best Buy’s extended warranties have been well worth the small price we pay. Inevitably, there have been occasions with devices, electronics or othered covered items where we need the assistance of the Geek Squad or Best Buy repair service. PROS: The services provided are typically effortless and the issue or problems are resolved to satisfaction. Per the BB guaranty, if the item cannot be repaired they will happily replace it within the warranty period. CONS: Depending on the brand of the item or complexity of the issue, repairs or product inspections can take a long time. It is not often the case, but it can happen with specific brands. Even when repairs or inspections take longer than expected, BB typically maintains good communication and keeps us updated on the repairs progress.

This was the best purchase I think I've ever made. Kids are savage! I never want to slow them down but my bank account needs to keep up.

I love it.........................................

Since total membership covers AppleCare+, this is the place to buy all my apple products.

I think the BestBuy protection plan is the best thing for people over 70. I have been using for 2 or 3 years and I’m IT literate. In my opinion the Best Buy Total Tech Support offers the most comprehensive, affordable, and flexible support for seniors with multiple devices, smart home gadgets, and security concerns. It’s astonishing that BestBuy fails to focus this outstanding product offering to all seniors. I live in a 55+ community of 5000 residents with various technology needs and unfortunately they have to depend on family members, friends, and computer clubs. Since I’m a former IT person I get many questions from residents. I tell them to get. Total support plan from Best Buy. It’s the best solution around. Wake up BestBuy you are missing a “golden” opportunity

Best Buy Totaltech is a membership program that offers a variety of benefits, including free two-day shipping, free Geek Squad support, and up to two years of accidental damage protection on almost any product. One of the best things about Best Buy Totaltech is the free two-day shipping. This is a huge benefit for anyone who shops at Best Buy frequently. With free two-day shipping, you can get the products you need quickly and without having to pay for shipping. Another great benefit of Best Buy Totaltech is the free Geek Squad support. Geek Squad is Best Buy's in-house tech support team. They can help you with anything from setting up your new TV to fixing your computer. With free Geek Squad support, you can get the help you need when you need it, without having to pay for a service call. Up to two years of accidental damage protection on almost any product is another great benefit of Best Buy Totaltech. This protection covers accidental damage from drops, spills, and other accidents. It also covers power surges and other unexpected events. With this protection, you can rest assured that your products are covered, even if something happens to them accidentally. Best Buy Totaltech also offers an extended return period. With this benefit, you can return most items for up to 60 days after purchase. This is a great benefit if you're not sure if you want to keep an item. You can try it out for 60 days and return it if you're not happy with it. Overall, Best Buy Totaltech is a great value for anyone who shops at Best Buy frequently. The free two-day shipping, free Geek Squad support, and up to two years of accidental damage protection are all great benefits that can save you money in the long run. I really also love the fact that I have an extended return period. This has come in handy a few times when I've bought something and decided I didn't want it after all. I was able to return it for a full refund, even though it was past the standard 14-day return period. If you're a frequent shopper at Best Buy, I highly recommend signing up for Best Buy Totaltech. It's a great way to save money and get peace of mind.

I would suggest anybody purchasing any electronics, purchased the warranty with it, especially if it’s something expensive

Having protection is the best option, as it covers you against any issues with the item in question, along with a host of other benefits.

⭐️⭐️⭐️⭐️⭐️ Outstanding Gaming Mouse – A Must-Have! The Razer Basilisk V3 Pro is hands down the best gaming mouse I’ve ever used! The ergonomic design is perfect, fitting comfortably in my hand for hours of gaming without any fatigue. The build quality feels premium, and the customizable buttons are a game-changer, especially for fast-paced games where precision and speed are key. The hyperscroll tilt wheel is an absolute standout feature, seamlessly switching between tactile and free-spin modes. The 30K DPI optical sensor is insanely accurate, offering pinpoint precision for competitive gameplay. The RGB lighting is the icing on the cake—gorgeous and customizable with Razer Chroma, making it a visual treat on my desk. The setup was a breeze, and the wireless performance was flawless, with zero latency issues. Whether you're a casual gamer or a pro, the Basilisk V3 Pro will take your experience to the next level. It's worth every penny—highly recommend!

Good customer service worth it of you need protection

I do recommend getting the total care Best Buy protection it's made it easy to return or exchange products if you're past the 14 days and the product isn't meeting your expectation or breaks. The customer service team at the return exchange counter have always been very helpful and having that total tech protection program makes things easier for them and for me.!

Never had to use it but it’s good knowing it’s there! It’s saved me a few dollars as well on random deals!

The staff definitely helped me find what I needed. Excellent product and highly recommend recommended!

We love this PlayStation. The slim design makes it easier to place. It’s very user friendly.

Used plan to update and clean up a laptop. Wonderful service. Geek squad is the best and grateful for totsl protection plan.

Helps when items get broken and comes in pretty handy. Had a situation where I needed to return a broken vacuum and got a new one on the spot

Makes choosing where to shop easy. I've had BB Protection for years.

But i wish it was longer than a year. 5 years maybe. My lifetime would be BEST BUY Perfect.

Is the best because they have stores that can fix the product as well as repair broken items.