Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 9,914 reviews
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart choice for major appliances and computer coverage. We get it on all of the things we buy. Make sure you continue to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have Comes in handy Easy and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC repair program

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was one of the best things I have done. I took my broken down PC in and the Geek Squade was able to diagnosis and fix it. I did have to pay for the hard drive but that was expect. The great thing about this warranty is it covers all PCs in your house and many other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s extended warranties have been well worth the small price we pay. Inevitably, there have been occasions with devices, electronics or othered covered items where we need the assistance of the Geek Squad or Best Buy repair service. PROS: The services provided are typically effortless and the issue or problems are resolved to satisfaction. Per the BB guaranty, if the item cannot be repaired they will happily replace it within the warranty period. CONS: Depending on the brand of the item or complexity of the issue, repairs or product inspections can take a long time. It is not often the case, but it can happen with specific brands. Even when repairs or inspections take longer than expected, BB typically maintains good communication and keeps us updated on the repairs progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat it, it gets the job done. Always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind, Best Protection!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan (up to 24 months) is a game-changer, earning a solid 5-star rating from me. This plan offers unparalleled peace of mind, ensuring that my purchases are safeguarded against unexpected mishaps. One of the standout features of this protection plan is its comprehensive coverage. Whether it's accidental damage, hardware failures, or malfunctions, knowing that my product is protected for up to 24 months provides a sense of security that is invaluable. It's a proactive investment in the longevity and reliability of my purchases. The convenience of the Monthly Best Buy Protection Plan is remarkable. The easy enrollment process, coupled with the flexibility of choosing protection duration, makes it a hassle-free experience. I appreciate the option to extend coverage on a monthly basis, aligning with my specific needs and preferences. Customer support associated with this protection plan is exceptional. In the rare instances where I needed assistance, the Best Buy support team was prompt, knowledgeable, and dedicated to resolving my concerns. This level of service adds significant value to the overall protection plan, assuring me that I'm in good hands. The peace of mind offered by the Monthly Best Buy Protection Plan extends beyond the product itself. It covers the unexpected, allowing me to use my devices with confidence, whether it's a new laptop, smartphone, or any other electronic gadget. This level of assurance enhances the overall shopping experience with Best Buy. In conclusion, the Monthly Best Buy Protection Plan is an indispensable add-on for anyone looking to safeguard their investments. With its comprehensive coverage, flexible duration options, and excellent customer support, it ensures that I can enjoy my purchases worry-free. If you value peace of mind and want the best protection for your products, this protection plan is a wise and worthwhile choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is highly recommended!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from top to bottom. From the general manager to the Geek Squad technicians to the sales people to those behind the register, all went very smoothly. Respectful and patient and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has saved our behind on quite a few new items we bought that needed to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly protection is always good to have just in case something happens you’ll get to exchange them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its free if!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for free as apart of the membership crazy!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy is Best!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to for tech for my family! Always shop there both online and in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor Basilisk Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Outstanding Gaming Mouse – A Must-Have! The Razer Basilisk V3 Pro is hands down the best gaming mouse I’ve ever used! The ergonomic design is perfect, fitting comfortably in my hand for hours of gaming without any fatigue. The build quality feels premium, and the customizable buttons are a game-changer, especially for fast-paced games where precision and speed are key. The hyperscroll tilt wheel is an absolute standout feature, seamlessly switching between tactile and free-spin modes. The 30K DPI optical sensor is insanely accurate, offering pinpoint precision for competitive gameplay. The RGB lighting is the icing on the cake—gorgeous and customizable with Razer Chroma, making it a visual treat on my desk. The setup was a breeze, and the wireless performance was flawless, with zero latency issues. Whether you're a casual gamer or a pro, the Basilisk V3 Pro will take your experience to the next level. It's worth every penny—highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A saving grace, definitely worth it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the buy! Been incredibly thankful and grateful for having this protection. The program savings is phenomenal on purchases, customer service, technology support, and various other services benefits I haven’t seen nor experienced better protection benefits elsewhere. Definitely worse than investing in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we went with the membership! It’s actually cheaper than buying individual plans, and the protection is included for free. With all our new appliances and home electronics, this gives us huge peace of mind. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan offers great peace of mind. It’s affordable, flexible, and provides solid coverage for up to 24 months. Claims are easy, and the added support makes owning electronics worry-free. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best thing about Best Buy when you purchase a Product , I have Protection on literally every single thing I have bought from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is so worth the money. Being a total member, all the electronics I purchase are automatically covered. It's paid for itself several times over. Wouldn't be without it. My last 3 laptops have all been covered and it's come in so handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always no hassle when bringing in any of my products that are protected from best buy. I love this place and will always continue to be long life customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, best service. I love it very much. The return policy is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to have for Laptops

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this for two of my laptops and a hard drive that had issues. I think it is a great value.

    I would recommend this to a friend