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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,915 reviews
  • Rated 5 out of 5 stars

    Great Service to have for Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this for two of my laptops and a hard drive that had issues. I think it is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, best service. I love it very much. The return policy is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to buy electronics and shop online is so easy best experience ever 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is so much better than the old Geek Squad program. Covers anything you buy for 2 years and also includes AppleCare for any Apple products you buy. Love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with my protection plan. I recommend having the protection plan for the items that you purchase the nice thing is if you're a member it comes free1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rhe wired verson but wanted to switch to wireless because i always hated the cable getting snagged on everything when playing nothing bad about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the offer and the availability when times were needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have when something happens and you need to replace or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan available! I've had to use it in the past for damaged equipment purchased at Best Buy. It worth getting the plan with expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have it's just the place is so dirty I'm just afraid that my item will get dirty or lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally never buy protection plans, but with the price of the camera and the benefits that you get, I saw this as a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Our Bacon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the destop PC wouldn't connect to the Internet when everything else in the house did, we knew we were in trouble. The solid state drive had failed. Fortunately, the Geek Squad was able to recover ALL the data and restored it onto the new Mac mini. Everything works great and is accessable. Thank-you for your assistance and recommendations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the only company that has taken care of anything with flying colors when it comes to product replacement. Hopefully this company will continue to offer this great service and as long as they do I have no problem spending my money there and being a loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of kids and this has been a great value for us. The protection offers us peace of mind for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it no doubt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live you Best Buy best protection you can ask for legit took my faulty pc and got a brand new one because of this no issues felt like the man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it you won't regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment. Honestly has saved my investment more then once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than standard insurance because it provides ongoing support for all your devices. In addition, every item you purchase at Best Buy is automatically covered by a two-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for all purchases. Love the customer service and support. Superb knowledge and great perks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting is vital

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad with the geek squad membership protecting my thing i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, if something breaks or you need it replaced it cost you nothing !!

    I would recommend this to a friend