Customer Ratings & Reviews

Always make sure you get your protection plan on any device u never know what’s going to happend

This product is by far the best. It has changed the way I do so many things and simplify so many things in our office

Provides peace of mind if there is a product challenge!

i love the membership and how it supports my venture all the way

Best buy protection was a part of your incentives/bonus of becoming a store member at bestbuy! Thanks for the plus!!!

Great service, worry free. I add all my products on here.

Because of the apple care included with Total Tech I will keep it going. Have large family with iPhones, iPads and Apple TVs.

Well worth the price. Response by technicians is very professional and prompt. I have been very pleased with the service.

Great protection backed by Best Buy Geek Squad, and it’s included in the price as a total tech member!

I would recommend any one to purchase this protection. If you have multiple computers, this can save you lots of $. Best for the value.

Best electronic store, and with great costumer service

Have used several times past two years savings well worth cost

LOVE THE PROGRAM, IT'S ESSENTIAL TO PRODUCT PROTECTION.

We appreciate the protection and extra support. It’s helpful with all of the electronics we have in the house.

I have used this protection plan 5 times since purchasing it the best buy you can make. Installed a TV and worked on a laptop 4 times since purchase, well worth the price.

Really nice mouse light weight but not cheaply built buttons are smooth and give an expensive feel

Read and understand the fine print. I learned the hard way, when a couple if my covered items went bad and attempted claims. Apparently Geek Squad associates in store only look at PCs. They didn’t attempt to repair my virtual pinball machine or Sonos portable speaker (which likely only needed a new battery). Didn’t even attempt to power them on. Simply informed me they no longer carried my particular items (both have newer models) and said I would receive store credit for what I paid for them, minus $50 deductible per each item. And because I used loyalty points at purchase, they would only give store credit for cash paid. In other words, I wouldn’t even get enough store credit to replace the cheaper of the two! Unless you’re covering half a dozen Apple items with Apple Care, forget this. Absolutely not worth it.

Protection plan is awsome. I actually used it to get a new controller which i bought over 3 months ago.

The staff and customer service at the Delafield location have always been very pleasant to deal with. They are friendly and ensure that our questions are answered.

It's better to protect yourself then to know what might happen and then uh-oh it happens.. we had that happened recently with a tablet, it's the first time in many years that we've ever had a problem...