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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10268 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 10,268 reviews
  • Rated 5 out of 5 stars

    They live up to their promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection policies on all things have always been excellent. No one can accuse them of not caring about customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and excellent service for any product bought at Best Buy good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t purchase without it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend the monthly BB Protection. It’s a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this extra protection is great, have used it several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the protection program. I spilled coffee on my brand new computer and was able to replace it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has never let me down when I take my electronics in for a question or a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my product on tjis protection plan and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to cover all your purchases and you get opportunities to be the first to purchase the most in demand products like PS5 and XSX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovvvvv it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly ehat I needed! Love that you can take off the tiny flashlight and the headlights still work even when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Added feature for seamless service needs on a high quality item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best electronic store I really like the warranty the expertise of the staff knowledge of products as buyers awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live having the extra protection and extended return policy that come with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is outstanding. The peace of mind I receive knowing that if anything happens to my electronics, im covered, is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny of the membership, I have gotten vacuums, dryers washer headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great. I had to use it once so far and it was no-hazel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this two year plan! Picks up where one year product plan ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend, I've replaced controllers and devices with this plan and had no issues with getting my devices swapped out or repaired. If you use electronics daily, its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my proection for free, thanks to the Best Buy TotalTech plan. You should check it out, and talk to a local Best Buy representative about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan, and I actually was able to come in and best buy was able to help me problem solve with my equipment

    I would recommend this to a friend