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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9655 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 9,655 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member of geek squad for a few year may be expensive but provides coverage on all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all tech is the best 200 I have spend on a warranty it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best buy protection on all of my products. I would not have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is very good to have, if they can't fix it then you can replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great to have because winter is coming soon and I need to be ready for a hot and delicious cup of milk with vanilla or a hot chocolate I love it I just can’t wait to use it is going to be amazing having this small thing but huge cuz I am going crazy I just need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan, just in case anything g should happen beyond your control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. Protects all my devices and I can do 60 day return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def worth it if you have kids who are not careful with devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important go have when purchasing electronics from Best Buy. Although we may not have to use it, it is inexpensive and gives me peace of mind to know that our purchase is covered for 24 months. I can just take it to the store and they take care of everything. No phone calls, mailing item to manufacturer, or extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product because every time ur item breaks or randomly doesn’t work you can just refund it or get your money back or you can exchange it for a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protections. It is your best friend when the unexpected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Total plan... It is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total Plan with Best Buy is really a NO-BRAINER if you but even a nominal amount of merchandise from Best Buy. They stand behind their products with excellent follow thru. When it comes to tech, I am a fan of Brick and Mortar and real people you can talk to. The annual fee I pay may be the best value of anything I purchase there. But it is also why I exclusively buy my tech at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good warranty for the price, extra piece of mind when making a big investment on a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Totaltech Review: A Membership That Gives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Totaltech is a membership program that offers a variety of benefits, including free two-day shipping, free Geek Squad support, and up to two years of accidental damage protection on almost any product. One of the best things about Best Buy Totaltech is the free two-day shipping. This is a huge benefit for anyone who shops at Best Buy frequently. With free two-day shipping, you can get the products you need quickly and without having to pay for shipping. Another great benefit of Best Buy Totaltech is the free Geek Squad support. Geek Squad is Best Buy's in-house tech support team. They can help you with anything from setting up your new TV to fixing your computer. With free Geek Squad support, you can get the help you need when you need it, without having to pay for a service call. Up to two years of accidental damage protection on almost any product is another great benefit of Best Buy Totaltech. This protection covers accidental damage from drops, spills, and other accidents. It also covers power surges and other unexpected events. With this protection, you can rest assured that your products are covered, even if something happens to them accidentally. Best Buy Totaltech also offers an extended return period. With this benefit, you can return most items for up to 60 days after purchase. This is a great benefit if you're not sure if you want to keep an item. You can try it out for 60 days and return it if you're not happy with it. Overall, Best Buy Totaltech is a great value for anyone who shops at Best Buy frequently. The free two-day shipping, free Geek Squad support, and up to two years of accidental damage protection are all great benefits that can save you money in the long run. I really also love the fact that I have an extended return period. This has come in handy a few times when I've bought something and decided I didn't want it after all. I was able to return it for a full refund, even though it was past the standard 14-day return period. If you're a frequent shopper at Best Buy, I highly recommend signing up for Best Buy Totaltech. It's a great way to save money and get peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great honestly, had a piece of the camera falling apart not even 6months after buying and they gave me a whole new machine! So worth buying this. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Always get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection Plan is hands-down one of the smartest add-ons you can get. I’ve used it for laptops, headphones, and even a tablet—and every time something went wrong, Best Buy had my back. Whether it's accidental damage, battery issues, or just peace of mind, the plan makes the entire experience stress-free. What I love most is the monthly payment option. It keeps the cost manageable and you can cancel anytime, which is way better than dropping a big chunk of money upfront. If you're buying any expensive tech, don't skip it. Total lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch extra warranty. Easy to manage and a reminder when its going to expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover everything for two years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best Protection plan. Covers everything for two years. We have used it a few times. It covered some expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is top notch always have a solution to your problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Total tech and they have always been great to work with for warranty issues. The process has always been easy to exchange, replace or repair

    I would recommend this to a friend