Customer Ratings & Reviews

The coverage is straightforward and reliable. When my device had an issue, the claim process was fast and hassle-free. I was able to file everything online, and Best Buy handled it professionally from start to finish. They either repair or replace your product depending on the situation, and in my case, they replaced it quickly without any back-and-forth.

The amount of money I've saved over the last several years thanks to total tech is absurd. Your mileage may vary, but it definitely pays for itself for me.

I have been a total tech member for several years now it renews every year but when I buy something, I’ve got a two year warranty on anything I buy without have to buy an extra warranty. If my computer gets a virus I can take it to Best Buy and they will clean it up for me for free. I would recommend this to anyone that buys stuff from Best Buy.

Makes buying things a best buy a lot better. Added protection for electronics.

I get to have the security of mind that if anything breaks I am covered under this protection plan

Best investment ever! I recently bought a prebuilt computer as a Christmas gift. I brought it in and they were able to set everything up and have it completely ready for Christmas. This is the best additional add on for a Christmas present or any purchase you make!

This is a fantastic remake of an excellent classic title. Physical copies of anything Dragon Quest on Xbox are wonderful, and this is one of the best.

Again, I have no idea which item i brought this protection plan goes to, but glad its there. Ya neva know!

Great protection plan for my new sound bar and subwoofer. Nice addition to my new television that was also purchased at Best Buy.

It is help I really need, and the help is extended to my sister, who I'm care-giver for, so it improves our lives one heck of a lot!

I absolutely love Best Buy’s protection plan. Anytime my controllers get stick drift, I can exchange them at no extra cost—no hassle at all. And if the exact item isn’t available in-store, I get store credit to pick out something else I want. It gives me complete peace of mind knowing I never have to stress about my stuff breaking or not working. It’s honestly one of the best investments for keeping my gear in top shape and keep me stress free.

Best protection for your item and the store works with you. They have great customer service and always have a solution. I have been with Best Buy since 2020 and I would not and cannot say anything negative. The El Centro branch is awesome!

Best Buy Protection has saved me hundreds!! I wouldn't go without it. It is so easy to use. My kids have broken controllers and headsets, we have taken them in and exchanged them for a new one.

A must especially for the need of protection of my produces.

PROTECTION IS AWESOME, WELL WORTH THE INVESTMENT. SERVICE IS AMAZING.

Loving it! Everything great about Best Buy. When I walk away I know I’m covered.

Very beautiful thing to have to enjoy and lay back and just play , love it could not be any happier thanks to all that makes this happen

I recently took my tv because out of the blue the screeb when dark and all we could hear was the audio. I made an appointment the same morning. Took my tv and with my protection plan I did pay for anything not service fee, parts fee nothing and in week I got a new tv. I love that the plan cover all the stuff I buy I got a keyboard for my tables yeu is covered.

Awesome product to have because you never know when you’ll need it

Its all that left between shopping on line and being there in person. In person its always a pleasure to speak with knowledgavle associates making recomendations that help make wise choices . I had a great experience at your atwater store .