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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10028 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 10,028 reviews
  • Rated 3 out of 5 stars

    May or may not be worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually good with taking care of my products so really the only reason I found to be beneficial to me when it comes to this is just knowing I have coverage. I do recommend to purchase apple care directly from Apple for your Apple-products because it will be way more convenient and likely stress-free when trying to have any issues with your device be resolved and there will likely be no deductible that you’ll have to pay but could still depend on what the issue is since mostly any physical damage requires you to pay it I think.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    24 mth proctection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this feature gives you extra protection and can turn in for repair or replacement. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tai Ho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always had very good service with the Geek Squad. The people have always been very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chords for Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble and then it turned out that I needed a cord replacement. Great eye with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and super kind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my pc worked on twice and they were always super excited to help me and help with any question i asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan. I've used it a couple of times for items we've purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having an item protected for 24 months is awesome. you never know when you will need to use it. just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend to keep all of your expensive pitches protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its very usefull

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good choose to get this products. It also can with bw dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool additional service this provides for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to all my family and friends! The most useful warranty I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth renewal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use my totaltech membership at least once a year, it's been well worth the expense and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have help when needed. If something isn’t right it’s covered and it’s explained or repaired as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection program. This is why I only shop for electronics s at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your purchases covered by Best Buy -- invest in the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being a my best buy member is AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im buying everything in best buy to maximise my membership and appliance coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is easier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the help when it’s needed. They had to help once already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend protecting your investments by buying warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had to have my phone replaced seemed pointless at first but now im glad i have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is excellent! Do not hesitate to purchase the protection it is worth it!

    I would recommend this to a friend