Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 10,205 reviews
  • Rated 5 out of 5 stars

    I cant recommed this enough!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically dont purchase warranties, protection plans, etc.. I took a chance quite a few years ago on this and it has been toyally worth the money. Not only do i get discounts on many of the purchases, but ive been able to replace quickly and easily things like Xbox controllers when they break/drift (which seems to always happen within the 2-year protection window), i bring my boy's gaming computer in once or twice a year to the Geek Squad to make sure its running at it's optimal capabilities, and knowing everything i purchase is protected (including cell phone purchases). I cant recommend this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great option by Best Buy and a wonderful value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the monthly Best Buy Total protection for several years. It has been a great purchase for me and has given me piece of mind on several purchases. It is very easy to return or replace items and the added benefits have come in handy. I would certainly recommend this purchase protection option for older, less tech savvy buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't regret!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, its the best decision you can make after getting your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wise choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was giving me issues so I took it to the Geeks. They fixed it, but warned me the battery was swollen. I asked about repairing it. They explained that it would not be cost-effective and suggested putting the money into a new investment. I think it was a wise choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tech Total tech is worth its weight in gold. Free protection on everything you buy in store. Has easily paid for itself multiple times over

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service quick preorder. Very excited for the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly doubt I will need This but it is worth not taking the risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind it offers is unmatched.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't emphasize enough how invaluable Monthly Best Buy Protection has been for me. It's become an essential companion for all my gadgets, and I never leave home without it. The peace of mind it offers is unmatched. Knowing that my valuable tech investments are covered gives me a sense of security that's hard to put a price on. And, let me tell you, I've had to put it to the test on several occasions. One of the standout moments was when my headset decided to give up on me. Without hesitation, I reached out to Best Buy, and they promptly switched it out for a brand-new one. The ease and speed of the process were impressive, to say the least. But that's not the only time Monthly Best Buy Protection has come to the rescue. My Samsung watch encountered some issues, and even my computer had a hiccup. Every time, Best Buy's customer service was top-notch, and they resolved the problems efficiently. Now, I've extended this protection to pretty much everything I own, from my computer to my earbuds. It's a small investment that pays off in spades when you need it. The convenience of having a safety net for all my devices is worth every penny. In a world where technology is prone to quirks and glitches, Monthly Best Buy Protection is like a security blanket for my gadgets. I can't recommend it enough to anyone who wants to safeguard their tech investments and enjoy peace of mind. It's a no-brainer for me, and I consider it a must-have for any tech enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, glad I go the protection. Don’t have to worry about a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind! And when I have had to use my Best Buy protection it has always been super easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to get a free data transfer and extended apple care on my new laptop. I did not realize I needed to leave both laptops for 3 days for the transfer. It was not possible to work remotely without both computers so I had to make another appointment and drive 1+ hours again for the transfer. I did not notice any difference as all my folders and information was still on my desktop and book marked. It was a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead Computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my 5-year-old CyberPower computer (which ran great) for diagnosis because after windows update nothing would come up on screen. Geek Squad diagnosed the issue and found that the motherboard became unusable. Rather than getting a new motherboard they suggested scrapping it and just get a new one. They also helped me with comparable system which is much faster and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the total tech protection plan we extended on most of our electronics as our kids tend to break things all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong with Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family buys all electronics from Best Buy due to their fair return policy & the Best Buy Protection Plan. It's nice to know any of our devices or appliances are fully covered even past the factory warranty. It gives us peace of mind, so it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan. I've had a few items that have needed to be repaired. They either repaired or replaced the item promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping house hold with warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping my appliances under warranty for a great price to keep a a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to get the 24 protection plan with Best buy these guys are awesome and take care of everything you need and they have great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never too careful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always need never ca. Be too careful and otherbaround can cause proble.s as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to ever have super easy and simple when u walk in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuyProtection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing Best Buy allows me to protect my purchases for up to 24 months!

    I would recommend this to a friend