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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9655 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 9,655 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have; peace of mind for all of your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 24 month protection plan! It provide peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection and technical support excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madden is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Madden is the best a legend of a game awesome game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, has been good for instore installations. Service people were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total text service at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech protection provided by Best buy Geek Squad has always been the best service and savior on many of our PC issues. It is well worth the annual fee and you can't go wrong they are there for you 24/7. I would recommend you give this a try you have nothing to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Lemon" Policy: If your product requires the same repair three times, or is in the service center for a cumulative 30 days within a year, Geek Squad will replace it with a new model or issue a store credit for the original purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this before I got the membership and it work perfectly at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out a ton with products like these. Was able to exchange my GPU just in time for the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stress return. Asked if I could return this for a new one; their answer, No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as many products as I buy yearly I'm happy to have this protection for 2 years that is provided to me with my Total Tech Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having peace of mind with such an expensive computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product! I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection in case anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No protection on your devices is such a bad idea, and having all my devices protected under one entity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys total tech membership is definitely worth the money and piece of mind. I've had it for the last 4yrs and they have replaced several items over 500 for me thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totalcare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helpfully for my sons game and others for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is such great coverage for our Best Buy products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan to have in case a purchased item from your store fails. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a great service. Quick and easy if needed.

    I would recommend this to a friend