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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 10,034 reviews
  • Rated 5 out of 5 stars

    Awesome support, peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop Best Buy first! Great support, so I want to be a loyal customer since they are a loyal retailer. Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the protection plan. It is a peace of mind, knowing I have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for all my expensive things. The process to replace was so easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection package!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased BestBuy protection several times because I’ve been so pleased with their customer service. Based on my experience, its worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total membership takes the frustration away in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended is worth every penny Always get extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. All of my rquipment is protected by this program. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to transfer my information from a laptop that died on me to an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has been used by us and saved us many dollars. Can't miss on this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No restocking for you as a plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a no restocking fee it makes me feel more comfortable to buy just a bit more electronics. Something is defective and I can return it in a model window loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind. I'm grateful i haven't had to use it on anything other than xbox controllers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but in the long run it saves you a lot of headaches for repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very beneficial especially for when whenever I buy Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My savings plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays games and his friends We buy the protection insurance the best way to safe money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered protection gives me peace of mind since I buy most of my electronics from BB. All products are covered, and save a few bucks on each purchase. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan with the appliance purchase from Best Buy! Its a great deal and no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for keeping my product up and running! So far so good, no issues when calling for help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far tech support has been very good for our computer and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely gives me peace of mind on my purchases and has come in handy several times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather have it and not need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever be a fan of best buy protection plans. When it's comes to technology it's not a matter of if it will defect but when.

    I would recommend this to a friend