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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9916 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 9,916 reviews
  • Rated 5 out of 5 stars

    Impressive support !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure if I really needed to purchase the protection plan at Best Buy. Now I am glad I did. Great service and essentially an insurance policy that protects my various electronic devices. I am now a HUGE fan of Best Buy and will continue to recommend them including their products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection is the absolute best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having best buy pro is a great choice. It auto protects everything i buy and whenever something seems like its not working right i just bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great! Whenever i purchase a new item, the protection is added!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had it for a while and it has been very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is useful for playstation controllers or any other electronics that might need to be returned/repaired yearly or every couple of years. Also the service is fast with minimal service fee if even applicable. I would recommend for anything you can cover with this plan. Have been a member since 2023 and plan to continue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got when I bought a Microsoft Surface Pro. I'm usually not a fac of extended warranties but for lap tops I've opwned they definatley have paid for themselves. I bopught the Best Buy Total membership with the laptop for this reason. I've bought several other pices of electronics like color lazer printer etc. which are also covered. I haven't used it yet, but it seems to be easy to use if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. They set everything up very quickly and everything works quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price with total coverage membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive Coverage and Peace of Mind: Monthly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast who's always on the lookout for the latest gadgets and electronics, I understand the importance of safeguarding these investments. That's why I decided to give the Monthly Best Buy Protection Plan a try, and let me tell you, it has exceeded all my expectations. First and foremost, what sets this protection plan apart is its comprehensive coverage. Whether it's a smartphone, laptop, tablet, or any other electronic device, the Monthly Best Buy Protection Plan has got you covered. Accidental drops, spills, mechanical failures – you name it, they've got a solution for it. This level of coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps. One of the standout features of this protection plan is its convenience. Unlike traditional extended warranties that require a one-time upfront payment, the Monthly Best Buy Protection Plan offers the flexibility of spreading the cost over time. This monthly payment option not only makes it more affordable but also easier to manage financially. Plus, there are no long-term commitments, so you can cancel anytime without any hassle. Another aspect that I appreciate is the hassle-free claims process. Should anything happen to my device, I can simply reach out to Best Buy, and they'll take care of the rest. Whether it's repair or replacement, they strive to resolve issues swiftly, minimizing downtime and inconvenience for me as a customer. This level of customer service truly sets them apart from the competition. Moreover, the Monthly Best Buy Protection Plan offers added benefits such as tech support and battery replacement, further enhancing the value proposition. Having access to expert advice and assistance whenever I encounter technical difficulties is invaluable, especially in today's fast-paced digital world. In conclusion, I wholeheartedly recommend the Monthly Best Buy Protection Plan to anyone looking to protect their electronic devices. With its comprehensive coverage, flexible payment options, hassle-free claims process, and additional benefits, it's a worthwhile investment that provides peace of mind and ensures that your devices are always in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have subscribed to the Best Buy Protection plan for several years. It covers all of the Best Buy purchases and accessing help for problems is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is great at the teamsvteally steps up to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW FOR $400 BEST BUY GIFT CARD.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYING A WARRANTY WAS THE BEST DECISION I EVER MADE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad through Best Buy is a really good warranty to have. I would recommend this to everyone to go through Best Buy and work with geek squad there good customer skills and very helpful. Everything of your needs of coverage warranties of all your needs. thank you so much geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the 24 month protection on all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly fee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I'm able to pay a monthly fee at a low price. Instead of paying the total amount. I have not used it for any repair or replacement. I think that's a good thing because the product is built great. I know products don't last forever. I think it's a great protect plan to have because you'll never know when the product will give out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership perk, it comes with all further purchases. Well worth it! Anything wrong and they’ll get it taken care of for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute must and can't live without it. Best Buy Protection is the type of peace of mind that pays itself off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Total plan... It is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total Plan with Best Buy is really a NO-BRAINER if you but even a nominal amount of merchandise from Best Buy. They stand behind their products with excellent follow thru. When it comes to tech, I am a fan of Brick and Mortar and real people you can talk to. The annual fee I pay may be the best value of anything I purchase there. But it is also why I exclusively buy my tech at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage great for total members since it’s included with all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional purchase! I couldn’t be more satisfied with the services!

    I would recommend this to a friend